• Outreach Specialist - Remote

    Sharecare (Richmond, VA)
    …manner The position requires excellent sales skills, telephonic communication, and customer service skills. **Schedule:** Monday - Friday, 8:30am - ... of management and other colleagues, demonstrating initiative, mature judgment, and customer service excellence. + Strong communication (verbal and… more
    Sharecare (08/08/25)
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  • Incident Technician

    ManTech (Mclean, VA)
    …role. + Candidates should bring a strong background in IT troubleshooting and customer service , with experience supporting a broad range of technologies. + ... IT support tools. **Preferred Qualifications:** + Excellent communication, problem-solving, and customer service skills with the ability to work effectively… more
    ManTech (08/02/25)
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  • Managed Services Engineer

    SHI (Richmond, VA)
    …assisting with complex troubleshooting and vendor coordination. + Provide excellent customer service , engaging with customers on updates, incident responses, ... information to diverse audiences and can facilitate effective communication between others. + Customer Service : Can proactively seek out customer feedback,… more
    SHI (06/12/25)
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  • CAN/LAN Network Tier 3

    CACI International (Sterling, VA)
    …including migration of users from existing service platforms to new service offerings and transition of services into operations + Work independently ... networks. This position will provide support for IT networks including day-to-day operations , monitoring and problem resolution for all the network architecture and… more
    CACI International (07/26/25)
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  • Facility Solutions Manager

    City Wide Facility Solutions (Powhatan, VA)
    …location in Richmond, VA. The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an ... of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships… more
    City Wide Facility Solutions (05/30/25)
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  • Principal Platform Architect - Federal

    ServiceNow, Inc. (Vienna, VA)
    …our purpose to make the world work better for everyone. **The Team** The Customer Outcomes team at ServiceNow works with customers to help them achieve their ... business outcomes by providing Customer Success services. The team's purpose is to accelerate...teams during the selling, structuring, and implementation, and on-going operations related to of ServiceNow solutions. An ideal candidate… more
    ServiceNow, Inc. (08/08/25)
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  • Security Delivery Practice Manager

    Amazon (Arlington, VA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or… more
    Amazon (07/31/25)
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  • Senior Technical Product Manager

    Sallie Mae (Sterling, VA)
    …This is a high-impact role at the intersection of technology, data, and customer experience-ideal for a product leader who thrives in complex environments and is ... lifecycle-from ideation through launch and iteration-translating business goals and customer needs into well-defined product roadmaps and technical requirements. You… more
    Sallie Mae (07/29/25)
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  • Technical Account Manager, WWPS Federal

    Amazon (Arlington, VA)
    …in a distributed systems environment - Experience in Informational Technology operations - Internal enterprise or external customer -facing experience as ... all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking...Amazon's building mentality, we're looking for individuals help drive customer innovation across a breadth of domains. This is… more
    Amazon (07/12/25)
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  • Shift Lead

    Walgreens (Hampton, VA)
    …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... opening back door of store for deliveries. + Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to… more
    Walgreens (08/16/25)
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