- Capital One (Mclean, VA)
- …quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and ... product/credit strategy and intent, downstream processes, technology, controls, and customer -facing experiences that depend on the capabilities and performance of… more
- Capital One (Mclean, VA)
- …through a variety of channels to serve as the voice of the customer internally - identifying new capabilities, defining product features, and working closely with ... want you if you are:** + Human Centered. You'll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term… more
- GovCIO (Richmond, VA)
- …DevSecOps, or other iterative development approaches. + Gather, manage, and prioritize customer requirements. + Act as the customer advocate articulating the ... user's needs, working closely with engineering, operations , architecture, and other cross functional teams to ensure...other cross functional teams to ensure business case and customer satisfaction goals are met. + As the Agile… more
- Coinbase (Richmond, VA)
- …their teams by supporting individual and team goals and ensuring best in class customer service experiences through the team. Supervisors also identify broader ... is responsible for developing and delivering best in class support across multiple customer segments. The Global Compliance Operations Team is responsible for… more
- Capital One (Mclean, VA)
- …quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and ... in observability (data logging, dashboards and alerting strategy), implementing customer feedback mechanisms, reducing customer complaints and helping… more
- Acxiom (Richmond, VA)
- …to be able to identify and recommend specific solutions to achieve customer 's desired objectives and outcomes. Holds direct responsibility for identifying growth ... adopted for Acxiom product use and clients are maximizing value from product/ service investments. Handles escalations and coordinate across functional areas of the… more
- Global Resource Solutions (Arlington, VA)
- …able to: sit, bend, reach, stoop, squat, stand, and walk. Communication: Excellent customer service via phone and face to face conversation, excellent written ... throughout the acquisition and sustainment lifecycle + Directly support customer program protection/security officers in the development, execution and… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best… more
- Capital One (Mclean, VA)
- …quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and ... Experiences (PPX) team has a strong focus on expansion of our premium customer value proposition and delivering engaging customer experiences to our cardholders.… more
- Koniag Government Services (Arlington, VA)
- **Koniag Operations Services,** a Koniag Government Services company, is looking for a highly qualified, experienced and self-motivated individual to perform the ... on schedule, to the company's quality standards and to the customer 's satisfaction. Responsibilities are typically, client coordination, safety compliance, project… more