- Sharecare (Richmond, VA)
- …extremely important. **Essential Job Functions:** + **Team Supervision** **: Oversee daily operations and performance of customer service representatives.** ... Summary:** Under the direction of the Sr Manager of Customer Service , the Customer ...opportunities. + Uses proactive support and communication to Client Operations , Workforce Management, and Training teams. + Collaboratively works… more
- Cardinal Health (Richmond, VA)
- …Friday 8:30 am - 5:00 pm PST - or as business needs dictate -remote** **_What Customer Service Operations contributes to Cardinal Health_** Customer ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to… more
- Humana (Richmond, VA)
- …for leading workstreams spanning multiple business units and functions-such as customer service operations , workforce management, data/analytics-influencing ... expected outcomes + Support transformation efforts in areas such as customer service operations , workforce management, data/analytics, and customer … more
- Wolters Kluwer (Glen Allen, VA)
- …use of CRM and other support software. + Process Improvement: Skilled in optimizing customer service operations . + Industry Knowledge: Updated knowledge of ... place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Senior Customer Service Representative role offers growth potential… more
- The Hertz Corporation (Richmond, VA)
- …leadership and accountability **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations ; Car Rental, Hospitality or Tourism ... operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service , budgets, safety, and… more
- Suburban Propane (Chester, VA)
- …key operational areas of our business. **Responsibilities** + Assist with the day to day operations of a local Customer Service Center (CSC), focusing on ... **Overview** We are currently lookingfor an energetic and motivated Operations Manager to play a pivotal role in the...Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is… more
- BioLife Plasma Services (Richmond, VA)
- …requirements, and team performance management. + **Production Environment & Customer Service :** Contribute to donor floor operations and ensure exceptional ... true to the best of my knowledge. **Job Description** **Manager Trainee - Operations (Travel Program - Relocation Required)** **Position is based in a BioLife Center… more
- Navy Exchange Services (NEX) (Chesapeake, VA)
- …or similar work that demonstrated the knowledge and abilities to perform the work of the position. Job: Retail/Services Sales/ Operations , Customer Service ... associates and supervisors to ensure proper implementation of NEX programs and customer service . Performs administrative functions relating to the development of… more
- Utilities Service, LLC (Portsmouth, VA)
- …in business or a related field preferred + Must have 3-5 years of experience in operations , customer service , customer relations, or related field. + ... client concerns by proactively assisting in resolving issues with customer service when needed. + Conducts regular...the client transition from the Sales Team to the Operations Team. + Ensures familiarity with each job's specifications… more
- Under Armour, Inc. (Richmond, VA)
- …**Purpose of Role** The Customer Service Systems ... Customer Service Systems Ops Analyst **... Customer Service Systems Ops Analyst ** Customer ...Service Levels and allocation is achieving balance across operations and channels * Monitor agent behaviors to optimize… more