- SAP (Herndon, VA)
- …internal service delivery to derive the long-term account vision and executable service plans Tasks: + Ensure customer satisfaction on technical delivery and ... for change management of planned activities + Supports the service plan review with the customer and...please send an e-mail with your request to Recruiting Operations Team: ###@sap.com. For SAP employees: Only permanent roles… more
- CenterWell (Richmond, VA)
- …our caring community and help us put health first** The Lead - Medicaid Customer Success oversees strategy and operations for multiple Medicaid markets. This ... and implement program improvements to enhance our member and customer experience. + Partner with market, government affairs teams,...Qualifications** + 3 - 5 years' experience with PBM operations + 3 - 5 years managing large scale… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... allocation and project success. - Evaluate and prioritize projects in conjunction with customer needs and technical team inputs. - Bridge gaps in team dynamics,… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer -oriented **Senior Service Desk Manager** to join our team in the **DC, Maryland, and Virginia (DMV) area** . ... but are not limited to:** + Maintaining high performance levels for service desk operations , processes, and implementing improvement activities wherever… more
- Gpm Investments LLC (Farmville, VA)
- Overview Drive Success as an Assistant Manager at Our High-Energy Convenience Store! From customer service to operations , are you ready to be the steady hand ... Support the Store Manager in all aspects of day-to-day operations . + Run the register and assist customers with...hire, train, and lead a high-performing team focused on customer service and store success. + Step… more
- Dominion Energy (Richmond, VA)
- …assistance. **Job Summary** Our team is dedicated to the development of our customer service colleagues, preparing them to deliver an outstanding customer ... Training Specialist - DEV Customer Experience Dominion Energy is committed to providing...of teleworking) to accommodate the need for flexibility. Military service members and veterans with ranks from E3-E5, W1-W2,… more
- Red River (Chantilly, VA)
- …and developing the organization's perception with existing customers through exceptional customer service . **Primary Position Tasks:** + Email Administration ... calls, alerts, and escalations from the Level 1 operations team within specified timeframes. + Follow trouble shooting...of provided resources and the ability to deliver superior customer service . + Proven ability to utilize… more
- Rocket Software (Richmond, VA)
- …full-time remote opportunity located anywhere in the United States. The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role ... modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our… more
- Berglund Automotive (Roanoke, VA)
- …the service department and ensuring the highest standards of customer satisfaction, efficiency, and profitability. This role requires exceptional leadership and ... management skills, as well as a strong background in dealership service management. Responsibilities: * Manage the daily operations of the service department… more
- Cisco (VA)
- …within the SGS organization consists of three functions - Technical Program Management, Service Delivery Management, and Service Operations . Learn more about ... or related field) of at least 6 to 8 years experience in IT service delivery, technical program management, or operations in the cybersecurity industry. +… more