- Honeywell (Winchester, VA)
- …. In this role, you will impact the efficiency and reliability of our service operations , enhance customer satisfaction, and support the growth of ... to customers + Collaborate with cross-functional teams to resolve customer issues + Maintain accurate records of service... customer issues + Maintain accurate records of service activities and customer interactions **YOU MUST… more
- Honeywell (Winchester, VA)
- …. In this role, you will impact the efficiency and reliability of our service operations , enhance customer satisfaction, and support the growth of ... to customers + Collaborate with crossfunctional teams to resolve customer issues + Maintain accurate records of service... customer issues + Maintain accurate records of service activities and customer interactions YOU MUST… more
- PagerDuty (Richmond, VA)
- … Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful ... Events flow into PagerDuty from production systems, developer tooling, and customer service platforms enabling autonomous event intelligence. Using machine… more
- Pearl Interactive Network (Richmond, VA)
- …outcomes. + **Reporting & Analysis:** + Analyze data to assess the effectiveness of customer service operations and identify trends in performance. + ... in quality assurance or a similar role, with a focus on monitoring customer service operations and performance. + Strong analytical skills with the ability… more
- Leidos (Chantilly, VA)
- …or equivalent. + Minimum of 5 years of relevant experience in customer service , technical support, or service operations . + Strong problem-solving skills ... tracking key service metrics. + Prior leadership experience in a customer service or operations team setting. EC-DAS **Original Posting:** June 9, 2025… more
- Cardinal Health (Richmond, VA)
- **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to… more
- Option Care Health (Chantilly, VA)
- …with team, engaging customers and both modeling and teaching desired behaviors. Partners with operations to resolve customer service issues and ensure both ... time** **spent)** + Drives sales with their assigned team by partnering with operations counterparts to build market growth plans. Drives sales by working across… more
- PagerDuty (Richmond, VA)
- … Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful ... This is a unique opportunity to shape how the leading digital operations management platform measures product performance, uncovers customer behavior trends,… more
- PrimeFlight Aviation Services (Richmond, VA)
- …reduce turnaround times + Maintain accurate records and documentation of all dock operations + Exemplify PrimeFlight customer service and safety standards ... - BECOME A DOCK SUPERVISOR WITH US!** The Dock Supervisor oversees all dock operations to ensure the safe, efficient, and timely loading and unloading of aircraft,… more
- Leidos (Chantilly, VA)
- …customer satisfaction. + Experience supporting change management initiatives related to service operations or customer experience improvements. EC-DAS ... and VIPs. This role requires a professional demeanor, exceptional customer service , and a strong knowledge of...contributing to or following Standard Operating Procedures (SOPs) for service or support operations . + Ability to… more