- Seventh Dimension (Richmond, VA)
- …interaction, and accountability is paramount. Valet Manager will provide safe, high quality, VIP customer service to every customer to fulfill overall valet ... resolve staging or parking area conflicts and congestion + Address and resolve customer service issues + Maintain and implement regulations, policies, and… more
- Lenovo (VA)
- …sales & service experiences, capabilities, & architecture required to bring customer strategies to life, optimize & transform consideration of non-PC sales & ... KPIs and demographic insights such as account type, employee size, and customer program participation. The ideal candidate will evaluate current sales functions and… more
- Amentum (Mclean, VA)
- …staff shortages and re-direct drivers as necessary. + Ensures the provision of quality customer service and assists in the resolution of customer problems ... dispatch system and Microsoft Office tools to coordinate daily operations of TSC drivers in support of TSC's mission...as appropriate. + Fosters an environment that promotes effective customer service . + Solicits customer … more
- Quality Technology Services, LLC (Ashburn, VA)
- …installation, and integration aspects of electrical and mechanical systems, operations , and maintenance for critical and non-critical electrical & mechanical ... Provide technical support to all aspects of data center operations including the operation, maintenance and repair of all...to achieve 100% uptime and 100% compliance with all customer SLAs. + Assist in all site construction activity… more
- Iron Mountain (Richmond, VA)
- …for planning and delivering a successful DS program and seamlessly transitioning the customer to field operations and Help Desk support with established ... customers. The Senior Client Delivery Program Manager works directly with customer stakeholders and internal Iron Mountain teams to implement business process… more
- Kyndryl (Richmond, VA)
- …of subject matter experts (SMEs) to deliver innovative solutions that enhance customer journeys, improving customer technology operations , and integrate ... cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. +… more
- US Foods (Salem, VA)
- …and cost through meaningful engagements with warehouse leaders and associates, best in-class service to customers, and safe and profitable operations . They will ... the VP of Operations to produce zero-error benchmark on accuracy and customer satisfaction. * Monitor and ensure integrity of our products and ensure that food… more
- Patriot Group International, Inc (Springfield, VA)
- …+ Directly responsible for the site's contract compliance with all elements of customer statements of work, service level agreements, and quality assurance. + ... CAM in creating or improving the operational systems, processes, and policies supporting the customer mission. + Assist the CAM and operations staff in the… more
- KBR (Chantilly, VA)
- …+ Knowledge of developing satellite and other space-based technologies supporting Joint multi- service operations + Knowledge of Operations Research/Systems ... + Knowledge of developing satellite and other space-based technologies supporting Joint multi- service operations + Knowledge of Operations Research/Systems… more
- SHI (Richmond, VA)
- …high-quality delivery of services. + Develop and implement strategic plans to enhance service offerings and improve customer satisfaction. + Manage and mentor a ... + Lead team and resources to ensure a quality customer experience during ServiceNow services engagements. + Lead and...team of service professionals, fostering a culture of excellence and continuous… more