- Koniag Government Services (Chantilly, VA)
- …per Government requirements + Experience supporting Federal Financial Management business operations + Excellent communication, customer service and ... customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement… more
- Marriott (Dulles, VA)
- …the brand service strategy and brand initiatives. Verifies that Hotel Operations meet the brand's standards, targets customer needs, monitors employee ... * Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer . * Analyzes service issues and identifies trends. * Makes and… more
- CACI International (Chantilly, VA)
- …Information Services (CIS) contract. **Responsibilities:** + Manages team(s) of operations specialists to coordinate execution of customer -centric, ... IT Operations Manager Job Category: Information Technology Time Type:...and installation services + Ensures high-quality delivery through collaborative customer and team ITSM service delivery processes… more
- Pegasystems (Dulles, VA)
- …environment supporting web applications with a focus on operational delivery excellence and customer service * Possess customer obsession and proven empathy ... and a collaborative spirit. * Manage the day-to-day technical operations and service reliability process with focus... service reliability process with focus on cloud service and delivery, including handling and mitigating customer… more
- Washington Metropolitan Area Transit Authority (VA)
- … service quality, and risk mitigation. Your leadership will directly impact customer service , workforce productivity, and cost efficiency as you work closely ... risk. The incumbent implements and delivers effective leadership across customer service , bus transportation service ...staff and maintains close communication with staff of other service operations sectors as necessary to ensure… more
- Southern States Cooperative, Inc (Culpeper, VA)
- Job Description Performs a variety of customer service and business office functions for a Southern States agronomy, farm supply, member co-op, and/or petroleum ... multiple locations or a single location with significant business volume: provide comprehensive customer service and order processing, sales and service … more
- Capital One (Mclean, VA)
- Manager, Operations Servicing Strategy, Complaints (Hybrid) At Capital One, we're committed to delivering world-class experiences for our customers - especially when ... something goes wrong. In Escalated Complaints Horizontal Operations & Strategy (ECHOS) we're focused on delivering the best possible experience during the moments… more
- Prime Therapeutics (Richmond, VA)
- … customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of customer ... and Therapeutics functions, DUR committees and responsibilities. + Supports elevated customer service and prior authorization inquiries specific to assigned… more
- Marriott (Arlington, VA)
- …brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand's standards, targets customer needs, ensures employee ... key drivers of guest satisfaction for the brand's target customer . * Analyzes service issues and identifies...Operations and Department Teams** * Champions the brand's service vision for product and service delivery… more
- CoreSite (Reston, VA)
- …of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, ... professional growth and success. Senior Manager - Data Center Operations Role: As a leader in CoreSite's Operations...main switchgear through the UPS systems out to the customer load. Fire Life Safety responsibilities will include wet… more