- Meta (Albany, NY)
- …strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers 21. ... with the rapid expansion of the Meta platform and customer base 11. Business Ownership: Represent the organization and...a global Network Operations Center or IT Operations Center environment to manage Service Level… more
- Walgreens (New Hartford, NY)
- …questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by ... in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal and coordinates and,… more
- Neuberger Berman (New York, NY)
- …enhance customer satisfaction and strengthen client relationships. + Application Service Delivery Collaboration: Partner seamlessly with the Application ... the engagement of stakeholders from Legal, Finance, Tax, Technology, Operations , and Investment teams. The primary objective is to...Service Delivery group, responsible for delivery and … more
- Securitas Security Services USA, Inc. (New York, NY)
- …leadership skills. * Oral and written communications skills. * Strong customer service and service delivery orientation. * Strong interpersonal skills, ... **JOB SUMMARY:** Manages a shift and/or segment of guarding operations at multiple sites at the direction of line...and supervisory staff; ensures that personnel deliver high quality service . 2. Ensures that service expectations are… more
- Stony Brook University (Stony Brook, NY)
- …experience in facilities management. Supervisory experience. Experience in budgeting. Customer service experience. Proficiency in Microsoft Office Suite ... Senior Director, Campus Operations Maintenance & Residential Operations **Required...building managers. Ensure safety, compliance, emergency response, and efficient service delivery . + **Budget Management:** + Manage… more
- GE Vernova (NY)
- **Job Description Summary** The Customer Service Manager (Or Fleet Manager) will lead customer service management and fleet management processes, and ... + Minimum Bachelor's degree (Engineering preferred) OR minimum of 5 years of field service experience + Minimum 3 years of customer management experience (GE… more
- Guardian Life (New York, NY)
- Head of Group Benefits Operations Technology **Overview** We are seeking a Head of Group Benefits Operations Technology leader within the Group Benefits Digital ... organization. The individual will be responsible for managing Group Benefits Operations applications and aligned Group Benefits Operations business function.… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …of the quality monitoring program and quality assurance escalations for Service Delivery /Contact Centers. Creates, reviews, and finalizes quality documentation ... years of relevant experience in quality monitoring in a Service Delivery /Contact Center environment. **Other Job Specific...project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk +… more
- Graham Windham (Bronx, NY)
- …and conducive for staff and families, promotes Graham's mission, vision and customer service philosophy, and demonstrates ownership and accountability through ... Facilities Administration & Building Operations Manager Job Details Job Location 1946 Webster...Regular communication with Graham's vendors and contractors to ensure delivery of quality services. Advocates for convening meetings with… more
- CUNY (New York, NY)
- …and meet deadlines in a high-volume, time-sensitive environment. *Commitment to customer service excellence, with strong organizational and follow-through skills ... Human Resources Operations Manager, Office of Facilities Operations ... at the College level. - Assumes responsibility for delivery of one or more human resources programs, which… more