- Highmark Health (Pittsburgh, PA)
- …innovative solutions, and proactive feedback gathering to create a streamlined and customer -centric HR service delivery model. **ESSENTIAL RESPONSIBILITIES** ... with a focus on standardization, continuous improvement, and effective service delivery . Responsibilities include managing the planning, resourcing,… more
- University of Pennsylvania (Philadelphia, PA)
- …Management or related and 5-7 years relevant experience. Understanding of internal customer activities. Customer service competencies and the ability ... liaison for the administration and coordination of daily facilities operations with various departments to ensure optimum delivery...School Community requires a much higher level of support service delivery than usually experienced in a… more
- Oracle (Harrisburg, PA)
- …and implement business plans to ensure continued optimal performance and excellent customer service throughout the region. * Manage partner/vendor relations ... develop new programs and leverage resources for program and service delivery . * Liaison with external industry...ISO, SOC1 &2, NIST, FedRamp, HIPPA and PCI. * Customer Service -providing quality advice to Oracle employees… more
- CSL Behring (King Of Prussia, PA)
- …the sales force including executional oversite of planned activities. **CRM:** Own CRM operations for US sales and customer facing teams. Represents the US ... of sales operations including sales incentive compensation design and operations , customer targeting, sales force alignment, analytics & reporting,… more
- Penn Medicine (Philadelphia, PA)
- …and has the ability to move between strategy and execution of day-to-day operations for the department. Ensures consistent delivery of high-quality patient care ... Are you living your life's work? **Position: Director of Operations CPUP** **Entity: Clinical Practices of the University of...efficient, effective flow of materials to continuously improve the delivery of quality patient care and customer … more
- Capital One (Harrisburg, PA)
- …+ High School Diploma, GED, or equivalent certification + At least 3 years of Customer Service or Call Center experience + At least 3 years experience working ... while maintaining focus on risk reduction, control adherence and delivery of an exceptional customer experience. **General...the right to ask the agent to upgrade internet service to ensure a good customer experience.… more
- Amazon (Tremont, PA)
- …with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, ... Description Job summary Our WW Operations network delivers millions of packages and smiles...Demonstrated problem solving skills and analytical skills - Excellent customer service skills, communication skills and interpersonal… more
- Humana (Harrisburg, PA)
- …core functional areas (care coordination, quality, billing, claims, and customer service ). + Collaborate with each Insurance Operations function to identify, ... functions including care coordination, quality measurement, billing, claims processing, and customer service , each essential to delivering a comprehensive and… more
- Walgreens (Philadelphia, PA)
- …questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by ... in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal and coordinates and,… more
- University of Pennsylvania (Philadelphia, PA)
- …variety of projects upon request to support operations of the Facilities Department. Customer Service + Serve as a welcoming and accessible first point of ... contact for the Facilities office. Provide customer service to students, faculty, staff, responding...Commitment to learning and incorporating new technologies to improve service delivery and efficiency. This position works… more