- Cardinal Health (Richmond, VA)
- … customer orders, and problem resolution. **_Job Summary_** The Representative II, Customer Service Operations is responsible for providing services to ... **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing … more
- NTT America, Inc. (Richmond, VA)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Service Delivery Manager (SDM)** is responsible for coordinating a team of ... the SDM is tactically responsible for managing the day-to-day delivery both facing the customer and internally:...support (client or supplier) experience 1. 3+ years of Service Delivery , Account Management, or Project Management… more
- TekSynap (Reston, VA)
- …quality improvement processes. + Maintaining positive relationships with customers. + Identifying customer needs and overseeing service delivery within the ... of experience directly related to IT + Experience in customer service , leadership, and logistics may be...medium to large scale operations of IT Service + Experience utilizing service delivery… more
- SAP (Herndon, VA)
- …derive the long-term account vision and executable service plans Tasks: + Ensure customer satisfaction on technical delivery and support + Execute on SAP NS2 ... benefit options for you to choose from. **SAP NS2 Service Delivery Manager (Austin, TX or Herndon,...for change management of planned activities + Supports the service plan review with the customer and… more
- SHI (Richmond, VA)
- …The Service Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high level of customer ... - in our offices or yours.** **Job Summary** The Service Delivery Manager supports our Managed Services...team on managing customer interactions for improved service relationships. + Oversee servicedelivery operations , ensuring… more
- CACI International (VA)
- …may be substituted for 5 years of experience). + 5+ years of experience in IT service delivery or IT operations . + Strong knowledge of Software Asset ... Service Delivery Manager - Software Asset... Service Delivery Manager - Software Asset Management (SAM) Job...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- Amazon (Vienna, VA)
- …new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job ... where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in...it's convenient for our customers - helping facilitate the delivery and return of customer orders. Basic… more
- SAIC (Fort Belvoir, VA)
- …ITIL framework and apply it towards the oversight and maturity of an evolving IT operations + Assess proposed service delivery alignment against service ... opening for an IT Service Management (ITSM) Operations Advisor to assist a Government customer ... operations requirements and mission objectives + Oversee service operations in accordance with Service… more
- Mobile Communications America (Richmond, VA)
- We are seeking a high-impact **Assistant Director, Service & Operations ,** to lead service delivery , drive profitability, and develop cross-functional ... service gross profit performance and offers exposure to sales and operations , supporting growth, efficiency, and employee and customer satisfaction across… more
- CACI International (Chantilly, VA)
- Service Delivery Manager - ServiceNow Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... to be part of an innovative fast-paced highly technical IT team as a ServiceNow Service Delivery Manager in support of the EITaaS contract for the United States… more