- Amazon (Chantilly, VA)
- …and Protective Footwear as required A day in the life The Generator Service Technician has safety, customer satisfaction, and business responsibilities within ... you like to be a part of Earth's most customer -centric company? You would work with teams of front-line...work with teams of front-line responders who support the operations of some of the world's most powerful data… more
- Amazon (Arlington, VA)
- …excited to help customers respond to security incidents and automate security operations giving them unprecedented capability and agility? Do you enjoy working on ... Detection and Incident Response Practice in the AWS Global Service Security you will have the opportunity to help...incidents and pioneer technically superb security solutions to help customer operate securely in the cloud. Building on those… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …our community. As the Customer Care Manager, you will lead front office operations and ensure the delivery of compassionate, high-quality service to ... but are not limited to: + Coordinates front office operations to ensure excellent customer care and...facility, or working in another animal-related organization in a customer service , clinic management and/or supervisory capacity.… more
- Deloitte (Mclean, VA)
- …Our multidisciplinary team delivers solutions that empower organizations to optimize sales operations , elevate customer service interactions, and enhance ... transformation by designing and implementing innovative experiences across customer service , sales, and field service...minimum of 3 years relevant consulting in Oracle Field Service operations + Minimum of 2+ years… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …best practices** , ideally based on **ITIL** frameworks, to ensure efficient and customer -focused service delivery . + Strong analytical and problem-solving ... ensure timely resolution of escalated issues and promote smooth service delivery . + Assist users in navigating...issues. + Monitors incidents and tracks resolution within the customer Service Level requirement by documenting all… more
- Microsoft Corporation (Manassas, VA)
- … customer experience (including but not limited to availability, safety, security, customer service ). + Supports escalation of issues to appropriate owner. ... and we need you as a **Critical Environment Field Service Engineer** (FSE). Microsoft's Cloud Operations &...year + Deliver on cost/energy efficiency initiatives + Support delivery of the Datacenter's Emergency Preparedness and Response plans… more
- DXC Technology (Richmond, VA)
- …& Internal Coordination** + Partner with cross-functional teams (Sales, Product, Marketing, Delivery , and Support) to deliver seamless customer experiences. + ... the customer 's voice internally to influence product roadmaps and service improvements. + Participate in strategic planning and execution of customer… more
- Cummins Inc. (Manassas, VA)
- …are aligned with customer quotes, leading to timely and efficient service delivery . + **Enhancing Productivity and Quality** : Monitoring Technician ... loyalty, which is crucial for the success of your service operations . + **Directing Work** : Providing...diagnose and resolve issues will ensure successful repairs and customer satisfaction. + **Electronic Service Tool Application**… more
- Coinbase (Richmond, VA)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- Deloitte (Mclean, VA)
- …Our multidisciplinary team delivers solutions that empower organizations to optimize sales operations , elevate customer service interactions, and enhance ... transformation by designing and implementing innovative experiences across customer service , sales, and field service...minimum of 3 years relevant consulting in Oracle Field Service operations + Minimum of 2+ years… more