- SHI (Richmond, VA)
- …solutions pipeline and revenue. **Additional Responsibilities** + Develop and implement strategic service delivery plans to enhance customer satisfaction and ... Services Alliances to lead and expand our ecosystem of service delivery partners. This role is responsible...Industry + Proven track record of building and scaling service partnerships that drive revenue and customer … more
- Truist (Richmond, VA)
- …to build solid long lasting commercial client relationships through consistent delivery of dedicated relationship management. The National Accounts Manager will ... sales enablement support. 3. Identify and develop new business opportunities for Service Finance 4. Ability to support National dealer account strategies through… more
- GovCIO (Hampton, VA)
- …responsible for the overall function of the deployable communications system for the customer from delivery to deployment. Producing top quality products for the ... **Overview** GovCIO is currently hiring a Field Service Representative (FSR). The ideal candidate will be... customer is vital. This position will be located at… more
- Deloitte (Rosslyn, VA)
- …+ Delivery Management: Work directly with clients to ensure exceptional service delivery , foster customer satisfaction, and advance performance metrics. ... ServiceNow Senior Manager - Consulting Managed Services Enterprise Operations as a Service provides multi-year...of our clients into the next generation of technology service delivery teams. Work you'll do At… more
- Cayuse Holdings (Richmond, VA)
- …Healthcare Administration, or a related field. + 5+ years of experience managing complex customer service operations , preferably in a health insurance or ... communication between Cayuse and all client stakeholders. + Supervise high-performing customer service functions through multi-channel delivery (phone,… more
- Leidos (Norfolk, VA)
- …timelines. The Site Operations Leader will provide the Government and Piers Service Delivery Manager accurate and timely status regarding task execution and ... and will be responsible for the accurate and timely delivery of all deliverables. The Site Operations ...work, and function in a dynamic, fast-paced environment. *Excellent customer service skills. *Excellent oral and written… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …a global division of the US Navy responsible for operating retail and service operations for active-duty military personnel, their families, and other eligible ... services, including uniform sales, telecommunications, and travel. NEXCOM aims to deliver excellent customer service , contribute to the morale and well-being of … more
- Mass Markets (Richmond, VA)
- …for assigned client accounts. This role is responsible forensuring exceptional service delivery , fostering strong client relationships, driving operational ... clients, ensuring their needs are met with professionalism and efficiency. + Oversee service delivery to ensure alignment with client expectations, service … more
- Microsoft Corporation (Reston, VA)
- … customer needs (including skilling needs), represents them. Engages in strategic service delivery planning, in partnership with the account team, to improve ... skill gaps. Guides other team members to focus on customer /partner experience through efficient delivery and ensuring...services and integrates this feedback into decision making and service delivery planning. Seeks information about the… more
- Microsoft Corporation (Reston, VA)
- …the customer portfolio, often as part of a steering committee, to ensure service delivery is on track and major issues are being anticipated, identified, and ... proper project initiation is followed and documented both internally and externally using Service Delivery Methodology (SDM). Oversees the delivery team… more