- Deloitte (Mclean, VA)
- …+ Manage cross-functional teams (developers, analysts, support staff) to ensure seamless service delivery . + Monitor performance metrics and service ... Our Deloitte Customer team empowers organizations to build deeper relationships...+ Proactively identify opportunities for process improvement and innovation. Service Delivery & Continuous Improvement + Ensure… more
- EMCOR Group (Springfield, VA)
- …business relationship. + Devises ways to improve the full spectrum of the base operations and services service delivery process to ensure high-quality goods ... services are delivered on time and within cost. + Oversees product and service delivery procedures to identify any deviations from quality standards; recommends… more
- Sunrise Senior Living (Fort Belvoir, VA)
- …but are not limited to the essential functions listed as follows: **Clinical Care Delivery Operations ** + Directs, supervises the management of the team members ... for providing leadership and management to the skilled nursing operations . Responsible for planning, organizing and leading overall ...Regulatory Compliance** + Strives for excellent quality care and service delivery as measured in the Five… more
- Amazon (Manassas, VA)
- …for up to 30 people, including in-station classes and drive-alongs * Partner with Delivery Service Partners (DSPs), Operations Managers, Area Managers, and ... join our team and help build a network of customer -centric Delivery Associates in the communities where...standards such as: driver vehicle inspection reports, hours of service , trip planning and safe road driving practices. *… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …+ Create and manage employee schedules to ensure coverage of service delivery requirements. + Monitor real-time call center operations and proactively adjust ... of Remote Centralized Schedulers, reports directly to the Clinical Operations Manager, and is a member of the Virtual...+ Two years' experience managing, coordinating or supervising the delivery of remote customer service ,… more
- EMCOR Group (Springfield, VA)
- …achieve a mutually beneficial business relationship. + Devises ways to improve the service delivery process - from work inception through completion and ... regulatory bodies and with health and safety guidelines. + Oversees product and service delivery procedures to identify any deviations from quality standards;… more
- Amentum (Mclean, VA)
- …to ensure accountability transfer and delivery verification + May serve as the customer service representative and assist in the resolution of customer ... detail and ability to maintain accurate records + Good interpersonal and customer service skills. Demonstrated by developing working relationships and networks… more
- Microsoft Corporation (Richmond, VA)
- … customer experience (including but not limited to availability, safety, security, customer service ). + Supports escalation of issues to appropriate owner. ... you as a **CO+I** **Senior CE Field Services Engineer** (CEFSE). Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As… more
- Amazon (Manassas, VA)
- …compliance with all DOT hours of service regulations * Professional customer interaction during pickup/ delivery * Proper handling of shipping documentation ... benefits, and clear career advancement opportunities with the world's most customer -centric company. We're seeking DOT drivers to support our mission-critical data… more
- CBRE (Chesapeake, VA)
- …preventative maintenance (PM), reactive maintenance, vendor services, help desk operation, soft service delivery where in scope, and extra works. *Ensure optimum ... all operational needs for a $7m+ maintenance revenue, single customer account within GWS Local. An Account Director is...operate across the account, balancing cost reduction with the delivery of service excellence and employee satisfaction.… more