- CACI International (Sterling, VA)
- … requests. + Provide transition planning and support services that accelerate delivery timelines, reduce operational risk and ensure service continuity during ... including migration of users from existing service platforms to new service offerings and transition of services into operations + Work independently… more
- Iron Mountain (Manassas, VA)
- …identify issues and take the needed steps to resolve them. Assist with service delivery tasks when needed. **Key Skills, Requirements and Competencies:** .0-2 ... years' experience in a critical operations environment and/or data center experience preferred, but not...like you to grow your career within Iron Mountain . Customer service mentality - we are … more
- IBM (Ashburn, VA)
- …a highly dynamic team environment that focuses on providing above industry standard customer service . Proven ability to work cross-functionally with teams such ... deep product experts, ensuring exceptional client experiences, with a focus on delivery , excellence, and obsession over customer outcomes. This position involves… more
- Securitas Security Services USA, Inc. (Sterling, VA)
- …Must be able to read, write, and understand English. . Strong customer service and service delivery orientation. . Ability to interact effectively at ... may include client service and problem resolution, service enhancement, Security Operations Center (SOC) systems...to the Site Security Manager. 8. Assists with the delivery of counseling and corrective action as directed by… more
- Leidos (Reston, VA)
- …knowledge articles for immediate activation during high-demand scenarios + Coordinate with operations teams during service disruptions or policy changes to ... content is accurate, current, and accessible + Develop, update, and maintain customer support content including knowledge articles, email templates, and chat scripts… more
- BOOZ, ALLEN & HAMILTON, INC. (Chantilly, VA)
- …space operations and defense by leading the ground software development, platform, and operations team. Your customer will trust you to not only design and ... impact for national security and defense? You understand your customer 's environment and how to develop the right systems...areas such as software factories and Platforms as a Service for Space Vehicle Data processing and Command and… more
- Sharecare (Richmond, VA)
- …facing team member who drives client satisfaction and revenue through seamless delivery of service across multiple platforms and products (including email, ... and clients/agencies + Lead cross-functional teams in support of client goals, including delivery , operations , media, CX and content + Balance client needs with… more
- Amazon (Arlington, VA)
- …technical support, playing a key role in driving process automation and enhancing service delivery across the organization. Key job responsibilities - Utilize ... must be a US citizen for consideration. Kuiper Production Operations team is looking for an experienced ServiceNow Administrator...knowledge of development and service delivery best practices to lead design… more
- Lumen (Herndon, VA)
- …a vital part of contract and mission success and have direct impact on customer operations . **The Main Responsibilities** + Load and unload materials as ... necessary system/order transactions to correctly remove items for shipment. Perform customer service activities including written and verbal communication to… more
- Koniag Government Services (Arlington, VA)
- …our customers through solution-oriented business partnerships and a commitment to exceptional service delivery . We ensure long-term success with a continuous ... **Koniag Operations Services,** a Koniag Government Services company, is...schedule, to the company's quality standards and to the customer 's satisfaction. Responsibilities are typically, client coordination, safety compliance,… more