- Amazon (Arlington, VA)
- …has already brought to consumers including broad selection, low pricing, and great customer service . Worldwide Amazon Business Operations is building the ... services that business customers require. The AB North America Operations team is seeking a Supply Chain Analyst to...a Supply Chain Analyst to assist in the day-to-day operations and issue resolution within our fulfillment network. This… more
- CACI International (Norfolk, VA)
- …managing legacy system operations + Understanding of modern IT service delivery + Project management certification **Additional Information:** This position ... technology services + Oversee user support and system output delivery + Supervise staff operations across multiple...+ Problem resolution metrics + Resource utilization optimization + Service delivery effectiveness This role represents an… more
- United Rentals (Richmond, VA)
- …metric performance and Rental Flow efficiency, while contributing world-class sales and customer service support. **What you'll do:** + Support Branch Manager ... your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch...corrective actions + Support all aspects of sales and customer service to ensure world class … more
- Amazon (Arlington, VA)
- …in commercial, government and Amazon Dedicated Cloud (ADC). You will advocate for customer needs, and collaborate with Service Teams to deliver solutions that ... secure and scalable solutions. You should be passionate about delivering great customer experiences and researching and developing new delivery methodologies. If… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Prime, to the use of advanced technology for package delivery ; Amazon consistently drives change from the front of...change from the front of the pack. As an Operations Engineer, you will lead and manage the lifecycle… more
- General Dynamics Information Technology (Fairfax, VA)
- …with program leads and coordinate with developer teams as needed to align delivery with customer priorities. + Ensure adherence to VA security, compliance, ... of those who served. This high-impact solution accelerates the delivery of benefits to Veterans and their families. This...This candidate will also be expected to lead the operations team through system administration of product development and… more
- Mass Markets (VA)
- …and genuinely enjoy helping others. In this role, you will provide full life-cycle customer service and a ssist customers in understanding their coverages and ... An aptitude for conflict resolution, problem-solving, and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) +… more
- Amazon (Herndon, VA)
- …Qualifications - Experience troubleshooting and debugging technical systems - 3+ years of customer service experience - 3+ years of Microsoft Office products and ... service levels. If you are passionate about the customer experience; you think and act globally; and you...operations . AWS Infrastructure Services owns the design, planning, delivery , and operation of all AWS global infrastructure. In… more
- Microsoft Corporation (Dulles, VA)
- … customer experience (including but not limited to availability, safety, security, customer service ). Support escalation of issues to appropriate owner. + ... As a Microsoft Data Center Operations Program Manager (DCPM), you will support the...with project estimation, budget management, ROI calculations, formulate project delivery strategies while establishing milestones and schedules. + Maintain… more
- PSI Services (Richmond, VA)
- … Manager in PSI's Licensure team monitors daily client and customer operations to ensure they receive superior service . This role will be responsible ... in the Licensure Cosmetology team. This role supports all operations and service delivery to...5+ total years of progressively responsible roles relating to customer and/or client support in a services industry +… more