- Regional Transit Service (Rochester, NY)
- …technical analyses as required. + Develop and maintain strong relationships with a customer service focus with internal stakeholder including but not limited to ... 8:00 AM - 4:30 PM COMPANY INFORMATION: Regional Transit Service (RTS) is a regional transit authority established by...Fixed Route Scheduler plays a critical role within RTS Operations . This is a professional position that handles the… more
- Goodwill of the Finger Lakes (Henrietta, NY)
- The Customer Service Team Leader for Donor Acquisition provides on-site operational support across multiple ADC locations to ensure a positive, efficient, and ... needed, supporting donation flow, and helping maintain smooth daily operations . The Team Leader helps train new hires, reinforces...ESSENTIAL DUTIES & RESPONSIBILITIES RESPONSIBILITY % OF TIME SUMMARY Customer Service & Donation Intake 25% +… more
- Indus Hospitality Group (Newark, NY)
- …resistance. + Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. + Set and ... the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence. Reports To:Assistant General… more
- Humana (Albany, NY)
- …in the delivery of responses to requesting entities, which influence revenue through customer sales, financial penalties, and the Humana brand. In addition to core ... **Regulatory & Audit Leadership** + Serve as Humana IT's primary representative during high-profile state, federal and other regulatory audits, ensuring accurate,… more
- Fresenius Medical Center (Syracuse, NY)
- …+ Ensure all staff is trained in the principles and concepts and practice Customer Service Model. + Creates and implements a (CQI) Process Improvement Team ... competencies and skills for the position, including excellent communication, customer service , continuous quality improvement, relationship development, results… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and prevent project issues. * Manage vendor procurement, and oversee professional service providers ensuring their skills and competencies meet the needs required of… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine ... specialized IT needs. The contractor will ensure reliable IT operations for SC employees, including executive staff, across on-site...aligned with DOE, NIST, and OIM standards. + Strong customer service and communication skills, with the… more
- National Express (New Hampton, NY)
- …corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located ... provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate… more
- J&J Family of Companies (Rochester, NY)
- …Marketing, Business Behavior, Communication, Cross-Selling, Customer Centricity, Customer Effort Score, Goal Attainment, Hospital Operations , Innovation, ... adoption protocol in collaboration with the sales team and service team to achieve the desired business objective of...of Auris Surgical Robotics technologies. + Work with the customer to ensure customer can achieve their… more
- The Strong (Rochester, NY)
- …rentals. Combining strong technical skills with a commitment to outstanding customer service , the Technology Support Specialist operates both independently ... person, over the phone, or via remote support. This role supports daily IT operations and assists with AV setup for internal meetings, rentals, public programs, and… more