- ServiceNow, Inc. (San Diego, CA)
- …integral part in ServiceNow's success, and we work closely with Development, Infrastructure Operations , and Customer Support to manage known errors, mitigate ... least 2 years of problem/product management or an allied field within customer support , operations , or engineering. + Proficiency in problem management… more
- US Tech Solutions (Sunnyvale, CA)
- …programs (eg, accessibility initiatives). **Experience (Desired):** + Experience in content operations , content strategy, or customer support organizations. ... **Description:** + We are seeking a Help Center/ Customer Support Production Ops Program Manager...Ops Program Manager to join Client's Content Innovation and Operations team. + This role will lead day-to-day program… more
- Meta (Menlo Park, CA)
- …customers to drive positive impact across a global team 18. Experience with customer support / operations software-oriented projects 19. Experience working in ... Skills:** Support Experience Engineer - Tools & Automation, WhatsApp Operations Responsibilities: 1. Extend our support platform and internal tools… more
- SpaceX (Hawthorne, CA)
- …of a degree + 2+ years of people management experience in customer service or customer support operations with teams of 25+ hourly employees; or 1+ years ... of SpaceX customer support operations experience as a lead PREFERRED SKILLS AND EXPERIENCE: + 2+ years in synchronous (phone/chat/instant messaging) … more
- SpaceX (Hawthorne, CA)
- …degree + 2+ years of people management experience in synchronous (phone/chat/instant messaging) customer support operations with teams of 25+ hourly ... Supervisor, Starlink Enterprise Customer Support Hawthorne, CA Apply SpaceX...the highest level of results + Monitor and improve operations , ensuring a safe work environment + Ensure business… more
- Stryker (Sacramento, CA)
- Strategic Operations Associate Specialist, Technical Customer Support - Individual Contributor + **GENERAL DESCRIPTION:** + Support daily operations ... preferred. Work From Home: Field-based Compensation Grade: 9. Specialist, Technical Customer Support - Individual Contributor Travel Percentage: 80% Stryker… more
- BrightView (Burlingame, CA)
- …(CPQ). 7. Customer Service, Satisfaction and Jobsite Quality + Ensure that operations support excellent customer service and jobsite quality. + Address ... grow to be your brightest. We're looking for a Operations Manager . Can you picture yourself here? Here's...any operational issues that impact customer satisfaction. + Implement processes to improve … more
- AAA Northern California, Nevada & Utah (Concord, CA)
- …to detail and commitment to delivering high-quality work + Knowledge of service operations , customer service and processing support functions + Strong ... for a dedicated Project Manager to join our Field Operations team and oversee all aspects of our Smart...in experience delivery + Ability to develop and build customer relationships; which includes tackling difficult clients and their… more
- Coinbase (Sacramento, CA)
- …customer relationships that are essential to Coinbase achieving its mission. Using your customer support , operations , and team leadership skills you will ... Success Team, you will lead a specialized team of customer focused support analysts who own high...Manage and support initiatives aimed at streamlining operations and improving customer experience metrics. Achieve… more
- Robert Half-Robert Half Corporate (Walnut Creek, CA)
- …Contact Management Application (Salesforce). + Knowledge and familiarity with administrative and customer support department operations . + Positive attitude ... **JOB REQUISITION** Talent Manager (Administrative & Customer Support ) **LOCATION** CA WALNUT CREEK **JOB DESCRIPTION** **Job Summary** Our **Talent Managers**… more