- WSP USA (Oakland, CA)
- …understanding of customer service center policies, procedures, business rules and operations . + Maintain customer records by updating account information. + ... RESPONSIBILITIES** This position will have indirect supervision over the customer service department. Provide support to ...supervision over the customer service department. Provide support to customer service staff and training.… more
- Mass Markets (CA)
- …REMOTE CUSTOMER SERVICE REPRESENTATIVE (SASKATCHEWAN) We are looking for full-time customer service representatives to support inbound customer service, ... WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical support , and customer sales interactions. This… more
- Amazon (East Palo Alto, CA)
- …AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners ... Description We are seeking a Sr. Customer Solutions Manager (CSM) to join our global...driving collaboration between the other core account groups (Sales, Support , Solutions Architecture, and Professional Services), product/engineering teams, and… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this ... ASM Research provides services in support of the Military OneSource Program for military...role they will monitor customer interactions and review/analyze customer feedback to… more
- Global Foundries (Santa Clara, CA)
- …Business Manager is a part of the Sales team responsible for sales and client- support operations from pre-order to order fulfillment, while achieving customer ... satisfaction and building deep relationships. This role is the Voice of the Customer within GF and partners closely with Finance, Business Unit, Supply Chain, and … more
- ServiceNow, Inc. (Santa Clara, CA)
- …of customer service agents, technical support engineers, support account managers, escalation managers and operations personnel distributed across ... leveraging AI, automation, and digital transformation, experience integrating AI** into support operations and leveraging AI-driven insights to improve service… more
- Celestica (San Jose, CA)
- …initiative requirements, etc. are also part of the total solution to the customer + Commercial mgmt. support (contracts, reconciliation claims and pricing) + ... + Portfolio profitability and financial performance - engages with operations , supply chain, and engineering to drive business decisions...alignment to ensure we can meet those needs + Customer manufacturing and services site visit support … more
- Amazon (San Francisco, CA)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and ... which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise...* Cultivate best practices through analysis and reporting in support of continuous improvement. * Work with key internal… more
- Crane Aerospace & Electronics (Burbank, CA)
- **Crane Aerospace and Electronics** has an exciting opportunity for a ** Customer Account Manager I - Cabin Solutions** at our **Burbank, CA** location. **About ... next chapter of your career with Crane Aerospace & Electronics! **Job Summary:** The Customer Account Manager I (CAM I) has primary responsibility for managing the … more
- Merck (Sacramento, CA)
- …meeting customer needs. + Understanding of Marketing/Sales &/or Marketing/Sales Support Functions/ Operations . + Ability to analyze metrics to assess progress ... vaccines, as well as education and resources. They do this to support customer operational and financial needs such as reimbursement information and contract… more