- Amazon (Santa Clara, CA)
- …and optimize LLM infrastructure * Guide technical strategy for transforming both customer experience and Associate operations through generative AI About the ... Description We are seeking a Principal Applied Scientist to lead Amazon Customer Service's (ACS) text-based AI initiatives. In this role, you will spearhead the… more
- Amazon (San Francisco, CA)
- …by the customer , and understanding of AWS programs that can support achieving customer 's business outcomes. Negotiations: Experience with customer ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a...effectively communicate and identify deal blockers * Lead or support presentation of deal proposals to Customers About the… more
- Acxiom (Sacramento, CA)
- …and data to measure campaign efficiency, data accuracy, data integrity, operations performance, customer satisfaction and cost effectiveness. * Provides ... data, analysis and recommendations to support multiple technical operations and ensure client...data to measure campaign efficiency, data accuracy, data integrity, operations performance, customer satisfaction and cost effectiveness.… more
- Transdev (San Francisco, CA)
- …and client. This is an important administrative & clerical support position in Transdev's management of the SFMTA Paratransit Program. ... The ideal candidate will be dependable and be capable of flexibly handling customer service and finance-related tasks and daily assignments and must be willing to… more
- Insight Global (Lake Forest, CA)
- … customer program requirements focused on customers' use of our equipment. Support customer personnel by directing ATS functional resources to provide ... handle rapidly changing work assignments. Serve as key customer contact on customer contract performance and support . Define program requirements in terms of… more
- NTT America, Inc. (Sacramento, CA)
- … Engagements is responsible for managing the successful project delivery, pre-sales support and customer satisfaction to NTT Data Business Solutions Inc. ... Years or 20, Discover Rewarding Journeys with Us!** The **Vice President, Customer Engagements** will provide leadership within the NTT Data Business Solutions Inc.… more
- SAP (Palo Alto, CA)
- …with regional leaders. **Responsibilities & Tasks:** + **Domain Expertise & Field Support :** Engage in strategic customer discussions and 1:1 engagements; ... from. Job Title: **Domain Lead (Application Development & Custom AI) - Customer Success** Location: SAP Office, North America Expected Travel: 30-40% **Role… more
- LinkedIn (San Francisco, CA)
- …use of technology to design account plans to meet revenue goals. + Support customer communication and education including a best-in-class onboarding experience ... enable us to capture the opportunity that the market provides. The Large Customer NAMER segment within LinkedIn Marketing Solutions is searching for a Lead Client… more
- Amazon (Santa Clara, CA)
- …Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, ... Science, Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As a Senior Data… more
- Amazon (Santa Clara, CA)
- Description Customer Engagement Technology (CET) team is responsible for building AI-enabled solutions to revolutionize the way customers solve problems with Amazon ... Customer Service. We strive to deliver delightful solutions that...stakeholders Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more
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