- BrightView (Fort Myers, FL)
- …(CPQ). 7. Customer Service, Satisfaction and Jobsite Quality + Ensure that operations support excellent customer service and jobsite quality. + Address ... grow to be your brightest. We're looking for a Operations Manager . Can you picture yourself here? Here's...any operational issues that impact customer satisfaction. + Implement processes to improve … more
- Nestle (Tampa, FL)
- …in consumer product (ideally Coffee) operations or training, or foodservice customer support . + Familiarity with Salesforce or other CRM systems is ... Starbucks. With our extensive networks and industry knowledge, we offer unparalleled support and guidance to foodservice operators, ensuring their success in a… more
- Coinbase (Tallahassee, FL)
- …customer relationships that are essential to Coinbase achieving its mission. Using your customer support , operations , and team leadership skills you will ... Success Team, you will lead a specialized team of customer focused support analysts who own high...Manage and support initiatives aimed at streamlining operations and improving customer experience metrics. Achieve… more
- GE Vernova (FL)
- …Business, or a related field + 7+ years of experience in enterprise software, operations , or customer support roles, with significant experience managing ... internal stakeholders. + Coordinate cross-functional response teams including Product, Engineering, Support , Services, Sales, and Customer Success. + **Root… more
- Cengage Group (Jacksonville, FL)
- …goals. You will work closely with cross-functional teams, including engineering, sales, marketing, operations , and customer support , to ensure our Salesforce ... and system updates + Develop and maintain reports, dashboards, and analytics to support business operations and decision-making. + Lead user training and change… more
- Lockheed Martin (Orlando, FL)
- … \(EO\) business\. The position is a Senior Security Analyst for the Security Operations Center - Customer Support \(Call Center\) team\. The analyst ... will provide inbound Call Center support to Lockheed Martin employees, security professionals and government agencies\. Duties would also include, but are not… more
- Optiv (Tampa, FL)
- …performance metrics. + Coordinate cross-functional teams and ensure alignment across engineering, operations , and customer support . + Maintain communication ... end-to-end project execution from contract signature through transition to operations . The TPM ensures project success through effective planning, stakeholder… more
- Verint Systems, Inc. (Tallahassee, FL)
- …relationships and interactions with other internal departments such as Pre-Sales, Channels, Sales Operations and Customer Support to name a few. **Principal ... region's Solutions Engineer(s) as needed. + Serves as a focal point for customer support issue escalation and maintain high levels of customer satisfaction… more
- Katmai (Orlando, FL)
- …teams. + Blend of IT operations expertise, software/system release coordination, customer support process oversight, and a deep understanding of secure, ... Integrated Product Teams (IPTs), In-Process Reviews (IPRs), and working groups to represent operations and support concerns. + Author and contribute to knowledge… more
- National Power, LLC (Miami, FL)
- …at all stages of project execution + Drive and promote continuous improvement of field operations + Provide customer -focused support to enhance customer ... play a pivotal role in performing and supervising service operations for National Power's customers and service teams. In...+ Identify and assign team members to provide field support and mentorship to other service technicians + Partner… more