- Lumen (Tallahassee, FL)
- …user satisfaction. + Collaborate with cross-functional teams, including marketing, AGT, and customer support to deliver cohesive and impactful solutions that ... will frequently collaborate cross-functionally with other senior leaders including Marketing, AGT, Operations , IT, and Product to ensure work is aligned with key… more
- Citigroup (Miami, FL)
- …aligned with the bank's standards **Responsibilities** : + Lead, coach, and support Universal Bankers and Tellers by modeling excellent service behaviors and ... routines. + Guide both clients and team members in the branch, providing support in complex transactions and ensuring an exceptional client experience. + Champion… more
- TTEC (Tallahassee, FL)
- …giving them peace of mind? In this role, you'll work to resolve the customer 's issues before escalating to the next level. Whether it's getting answers for customers ... with a smile, you'll be the difference between their customer experience being just average or an exceptional one....You'll + Achieve training completion goals + Manage day-to-day operations , processes, and reporting + Improve the key success… more
- Mass Markets (FL)
- …in ensuring the highest level of service quality within our call center operations . The ideal candidate will be responsible for monitoring calls, assessing agent ... Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
- BAE Systems (Jacksonville, FL)
- …yacht program. The Project Superintendent plans, directs, and coordinates activities in support of commercial and yacht projects, to ensure that goals or objectives ... Superintendent has daily interactions with our customers and is the liaison between customer and the company, and represents the commercial vessel and yacht program… more
- L3Harris (Melbourne, FL)
- …resources such as engineering , manpower, production, and facilities are available to support the program. Directs the work of employees assigned to the program from ... of major programs, in compliance with L3Harris internal standards to ensure that customer requirements are met + Participate in the negotiation of contract and… more
- CACI International (Melbourne, FL)
- …* CACI is currently looking for a motivated, career and customer -oriented Principal Subcontracts Administrator to join our dynamic, cross-functional, and ... expert of complex/critical procurement activity supporting both indirect/overhead spend and direct/ customer spend. + Lead all aspects of the subcontract acquisition… more
- SHI (Tallahassee, FL)
- …(MDIG) is centered on pre-sales consultative guidance, emphasizing added value, a customer first approach, and discovery of service and sales opportunities across ... potential SHI customers, the SHI Microsoft sales team and other internal support organizations. They will assist in the adoption, education, advisory services, and… more
- Amazon (Miami, FL)
- … customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders to gather requirements ... requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best… more
- United Rentals (Orlando, FL)
- …dormant customers via our sales tools and comprehensive United Rentals value proposition + Support & learn about branch operations + Learn accurate use of United ... + Sales Tools: access content through both internal & customer facing programs + Artificial Intelligence: leverage descriptive &...why we offer best-in-class benefits and perks that will support you and your family. In addition to our… more
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