- Meta (Austin, TX)
- …customers to drive positive impact across a global team 18. Experience with customer support / operations software-oriented projects 19. Experience working in ... Skills:** Support Experience Engineer - Tools & Automation, WhatsApp Operations Responsibilities: 1. Extend our support platform and internal tools… more
- SpaceX (Bastrop, TX)
- …of a degree + 2+ years of people management experience in customer service or customer support operations with teams of 25+ hourly employees; or 1+ years ... of SpaceX customer support operations experience as a lead PREFERRED SKILLS AND EXPERIENCE: + 2+ years in synchronous (phone/chat/instant messaging) … more
- BrightView (Dallas, TX)
- …(CPQ). 7. Customer Service, Satisfaction and Jobsite Quality + Ensure that operations support excellent customer service and jobsite quality. + Address ... grow to be your brightest. We're looking for a Operations Manager . Can you picture yourself here? Here's...any operational issues that impact customer satisfaction. + Implement processes to improve … more
- Coinbase (Austin, TX)
- …customer relationships that are essential to Coinbase achieving its mission. Using your customer support , operations , and team leadership skills you will ... Success Team, you will lead a specialized team of customer focused support analysts who own high...Manage and support initiatives aimed at streamlining operations and improving customer experience metrics. Achieve… more
- Jet Aviation (Houston, TX)
- …groups, regulatory bodies and the General Dynamics network + Responsibilities are within the Customer Support / Operations Function as a generalist or in a ... streams from customer relationships + Recommends and implements programs to support customer needs + Assists crew members with arrangements for hotels,… more
- GE Vernova (TX)
- …Business, or a related field + 7+ years of experience in enterprise software, operations , or customer support roles, with significant experience managing ... internal stakeholders. + Coordinate cross-functional response teams including Product, Engineering, Support , Services, Sales, and Customer Success. + **Root… more
- WATTS (Fort Worth, TX)
- …a quality reputation - and we have a dynamic future ahead. The VP of Customer Support and Aftermarket Operations will be responsible for developing, ... a brand strategy toward becoming a total solutions provider. The VP of Customer Support and Aftermarket Operations must demonstrate the drive and creativity… more
- Cengage Group (Houston, TX)
- …goals. You will work closely with cross-functional teams, including engineering, sales, marketing, operations , and customer support , to ensure our Salesforce ... and system updates + Develop and maintain reports, dashboards, and analytics to support business operations and decision-making. + Lead user training and change… more
- Optiv (Fort Worth, TX)
- …performance metrics. + Coordinate cross-functional teams and ensure alignment across engineering, operations , and customer support . + Maintain communication ... end-to-end project execution from contract signature through transition to operations . The TPM ensures project success through effective planning, stakeholder… more
- CyrusOne (Carrollton, TX)
- …service delivery team + Ensure secure, accurate and efficient shipping and receiving operations + Support customer implementation tasks, including tape ... satisfaction + Provide technical guidance, develop procedures, and source tools to support efficient service delivery operations + Monitor programs and… more