- Verint Systems, Inc. (Austin, TX)
- …third-party integrations. + Manage the technical escalation process through the Verint FSS customer support team, tier 3, and product house escalation teams, and ... IT team and their Integrators to ensure long-term success for both the End- Customer and FSS. The Sr. Technical Consultant will be responsible for leading technical… more
- SAP (Plano, TX)
- …the engagement lifecycle. + Maintain accurate SAP system records for all customer -facing/ support activities and contribute finance/treasury best practices to the ... technical and solution-focused leader supporting strategic accounts through the full customer value journey (CVJ). You will partner closely with Account Directors… more
- Amazon (Austin, TX)
- … customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders to gather requirements ... requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best… more
- Deloitte (Dallas, TX)
- …Operate SFDC CRM + RCA Functional role is responsible for managing the daily operations and support of the Salesforce.com CRM platform within our organization. ... This role focuses on ensuring system integrity, user support , troubleshooting, and process optimization. The individual will coordinate incident management, perform… more
- nVent (Hitchcock, TX)
- …accurate bills of materials and provide equipment layout drawings based on customer specifications. + Collaborate closely with Project Managers and Engineers to ... specifics are met. + Write electrical change orders per customer or project manager requests. + Respond promptly to...skills. **WE HAVE** A dynamic global reach with diverse operations around the world that will stretch your abilities,… more
- Scotiabank (Dallas, TX)
- …Payments/Wire fraud + Support and counsel US Cash Management business on customer onboarding process and fraud issues + Represent Fraud on regulatory, audit and ... Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management… more
- Bombardier (Richardson, TX)
- …operational and maintenance concerns to Bombardier management + Recommend improvements in customer operations or procedures related to Bombardier aircraft + ... efficiently, and economically integrating Bombardier Business Aircraft into their operations + Provide informal training and guidance on technical,...Interface with all levels of the customer 's organization and support compliance with local… more
- SAP (Houston, TX)
- …As the Lead TQM, you will: + Lead Premium Engagement program + Support or execute analysis of customer situation/requirements, including business requirements, ... IT, transformational, architecture, development, infrastructure, and operational topics + Support or execute engagement planning of Premium Engagement services to… more
- Trellix (Austin, TX)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... advanced threats gain confidence in the protection and resilience of their operations . Along with an extensive partner ecosystem, we accelerate technology innovation… more
- American Water (TX)
- …years. The company has a long-standing history of executing its core operations , aligned with sustainable best practices, through its commitments to safety, ... affordability, customer service, protecting the environment, an inclusive workforce and...of water/wastewater systems. This position also assists in the Operations of the Water/Wastewater Treatment plants on an as… more