- Xylem (Houston, TX)
- …elevate customer experience across all touchpoints. This role oversees branch support for customer issue resolution, sets and enforces Standard Operating ... for customer engagement, aligns call center resources, and drives performance across customer service and operations teams. The ideal candidate will be a… more
- Cardinal Health (Austin, TX)
- …any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is ... contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing...offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision… more
- Wolters Kluwer (Houston, TX)
- …related field (Master's preferred). + 7+ years of experience in enterprise technical support , customer success, or technical account management, with 2+ years in ... ESG, or operational risk management software. + Familiarity with ITIL, SaaS customer success strategies, and support -driven NPS/CSAT programs. + Experience… more
- Mass Markets (Killeen, TX)
- … operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud ... a globally expanding, industry-leading organization. We are hiringcustomer service representativeto support inbound and outbound customer service projects for… more
- Mass Markets (Killeen, TX)
- … Service Representatives to join our growing team and support inbound customer service, help desk, and back-office operations for both commercial clients and ... operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud… more
- CH Robinson (Plano, TX)
- …data and exceed customer expectations + Network internally with Account Management, Operations , and Capacity teams **You're a great fit if you have:** + High ... describe you as a "people person?"** Do you have customer relations experience? Are you looking for a role...you an opportunity to learn account management, sales, and operations , and jump start your career with an eye… more
- L3Harris (Greenville, TX)
- …is seeking a motivated and customer -focused Level 1 IT Customer Support Specialist to join our 24x7 Network Operations Center (NOC). The successful ... Greenville, Texas (100% Onsite) Schedule: Rotating Shifts - 24/7 Operations Clearance: Requires an Active DoD Secret Security Clearance...service level agreements. + Maintain a high degree of customer service for all support queries and… more
- ISC2 (Austin, TX)
- … Customer Success Account Managers and for aligning fulfillment operations with organizational goals. **Responsibilities** **Leadership & Strategy** + Build, ... Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure...consistency and scalability + Partner cross-functionally with Sales, Delivery, Operations , and Marketing to align customer success… more
- The Hertz Corporation (Austin, TX)
- …Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand ... role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations , Product, Technology, and Customer Care, with a mandate… more
- Mass Markets (Killeen, TX)
- … SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Agents to support inbound customer service, help desk, ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support , and customer sales interactions.… more