- Coinbase (Austin, TX)
- …The CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and ... support to transform the customer experience. We're...contact attribution, or sentiment analysis * Experience with global support operations and improving launch quality in… more
- Enviri Corporation (Pasadena, TX)
- …department, supervising on-site and remote Technicians. Act as the liaison between customer service, operations and the support team. **Primary ... route. Ensure there is documentation (manifest, PDT receipt, etc.) for every customer transaction. Update route comments as required. + Maintain a high standard… more
- UWorld, LLC (Coppell, TX)
- …degree or equivalent experience + 10 years of progressive experience in a technical support , customer support , and/or call center environment, preferably in ... leading and training a Customer Care team + Experience administering customer support tools and technologies, like CRMs and/or ticketing systems Benefits… more
- Veolia North America (Baytown, TX)
- …all aspects of the customer service cycle. When needed, consult with Technical Customer Supervisor for support on any of the below. + Own the communication ... accurate and detailed Jobs/Tickets, ensuring all necessary information is communicated to operations and Billing Coordinator. + Provide support for quoting new… more
- ISC2 (Austin, TX)
- …internal operations , instructors, and vendors to guarantee a seamless customer experience. **Account Operations ** + Oversee the **day-to-day management** of ... and expand existing customer relationships. + Share customer insights and success stories to support ...Share customer insights and success stories to support marketing and sales initiatives. Perform miscellaneous duties as… more
- Intuit (Plano, TX)
- …Success, Sales, Product, and Support teams to ensure a seamless customer journey for clients managing multi-location operations , supply chain challenges, and ... improving customer health scores for mid-market businesses with complex operations . + Implement operational frameworks and performance metrics to enhance the… more
- Celestica (Richardson, TX)
- …State/Province: Texas City: Richardson **General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** ... inventory of order changes. + Provides performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews. + Works with… more
- Concentrix (Laredo, TX)
- …ROLE** As a Customer Service Representative, you will: + Provide inbound customer support . + Help customers resolve technical issues. + Assist in correcting ... Home (https://jobs.concentrix.com/) "Job Details ** Customer Service Representative (On-Site)** Operations (https://jobs.concentrix.com/job-search/?category=… more
- Concentrix (Austin, TX)
- …Customer Service Rep - Financial working from home, you will: + Provide inbound customer support using a call flow guide + Help customers resolve basic ... Home (https://jobs.concentrix.com/) "Job Details ** Customer Service Rep - Financial (Remote)** Operations...inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine… more
- Concentrix (Austin, TX)
- … Service Rep - Tax (Seasonal) working from home, you will: + Provide inbound customer support using a call flow guide + Help customers resolve basic technical ... ** Customer Service Rep - Tax (Seasonal, Remote)** Operations (https://jobs.concentrix.com/job-search/?category= Operations ) Location United States Of America… more