- Lumen (Austin, TX)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate I is a customer -facing role that ensures our small and ... leveraging their current Lumen solutions. **The Main Responsibilities** * Implement ** customer success plans** using standardized journey templates to set … more
- Lumen (Austin, TX)
- …us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our small and ... our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use… more
- Nutanix (Austin, TX)
- …role that requires strong customer management skills. You'll collaborate with customer IT operations and architecture teams, as well as with business ... an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting...through effective engagement and proactive support . This is a technical… more
- Amazon (Dallas, TX)
- Description As Principal, Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will drive ... enterprise adoption and measurable customer business value realization for AWS generative AI services...with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los… more
- Comerica (Dallas, TX)
- …product(s) is relevant, sold properly, and is managed to a positive customer experience as it relates to sound infrastructure and integrity levels. Responsible ... product(s) through research (internal and external), discovery, validation and customer interactions and presentations, white papers, etc. Define market problems… more
- Amazon (Dallas, TX)
- Description Would you like to be part of a team that is redefining customer success with our customers and partners? Amazon Web Services is looking for an ... driving business value realization, working with key members of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager,… more
- Natran Green Pest Control (Houston, TX)
- …Be part of a company whose work makes a positive impact. WHAT YOU'LL BE DOING: Customer Support Superstar - Provide a delightful customer experience in every ... MAKE AN IMPACT - JOIN US AS A CUSTOMER SUCCESS SPECIALIST! Looking for a job where...with other office teams, technicians, and managers for smooth operations . Brand Ambassador - Represent Natran's mission in every… more
- NRG Energy, Inc. (Houston, TX)
- …energy solutions that fit their unique needs, situations, and energy goals. In Customer Experience, we are striving to deepen, expand, and digitize our customer ... by empowering customers to self-serve and access value-added services from our customer portals. The Digital Customer Experience Analyst will ensure a… more
- TruGreen (Grand Prairie, TX)
- …discounts, service calls) to retain customer . + May complete special projects to support branch operations and efficiency + Enters and maintains customer ... to work!" **Position Overview** Receives inbound and makes outbound calls to resolve customer concerns in a timely and professional manner. Coordinates and resolves … more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Job Responsibilities** ... PTIN applications or creates and submits on behalf of customer . + Supports inbound calling, outbound calling, web chat...to confirm the status of requests and applications. + Support Services shall be executed in compliance with processing… more
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