- NRG Energy, Inc. (Houston, TX)
- …energy solutions that fit their unique needs, situations, and energy goals. In Customer Experience, we are striving to deepen, expand, and digitize our customer ... by empowering customers to self-serve and access value-added services from our customer portals. The Digital Customer Experience Analyst will ensure a… more
- TruGreen (Grand Prairie, TX)
- …discounts, service calls) to retain customer . + May complete special projects to support branch operations and efficiency + Enters and maintains customer ... to work!" **Position Overview** Receives inbound and makes outbound calls to resolve customer concerns in a timely and professional manner. Coordinates and resolves … more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Job Responsibilities** ... PTIN applications or creates and submits on behalf of customer . + Supports inbound calling, outbound calling, web chat...to confirm the status of requests and applications. + Support Services shall be executed in compliance with processing… more
- Amazon (Austin, TX)
- Description Sr. Safety Support Engineer Amazon Robotics designs, manufactures and implements technologies within operations centers at the heart of Amazon's core ... business. We are seeking exceptional and self-motivated individuals to support the Amazon Robotics system - ensuring optimal safety performance of critical global … more
- Safran (Irving, TX)
- …follows: o Act as a team focal for CFM joint venture parent companies' Business Operations and customer teams for spare engines and related processes. o Work ... with Business Operations to support definition of yearly production...Facilitate the relationship between CFM stakeholders and the airline customer . Support sales and legal teams as… more
- Amazon (Austin, TX)
- …that create an immediate impact on customers and businesses? As a Customer Success Manager with Consumables-Amazon Vendor Services, you will work with Amazon's ... processes and plans across their businesses on Amazon.com and improving end- customer experience. You will provide data driven strategic insights and ensure… more
- Amazon (Dallas, TX)
- …to the full software development lifecycle. Within the Global Standards & Customer Excellence team, you will contribute to an innovative product portfolio designed ... effectively to stakeholders - Operational Excellence: actively participate in operational support for your team's systems. Identify and resolve root causes of… more
- Amazon (Dallas, TX)
- Description Customer Service Security is the first line of defense protecting our Customers and their interests from technical & malicious adversaries, seeking to ... drive technical solutions in a security capabilities team to ensure that our Customer protection is always the priority. We automate where necessary, and iterate… more
- Concentrix (Austin, TX)
- …voice/digital bot/channels, customer experience, industry vertical(s), contact center operations , cloud services, sales support , or marketing + Experience ... Job Title: Senior Solution Architect- Customer Experience - CX Solutioning Job Description We're...of professionalism + Solid understanding of the organization's business operations and industry. Demonstrated business acumen + Demonstrated ability… more
- Citigroup (San Antonio, TX)
- …operations support in alignment with Citi operations support infrastructure and processes. **Responsibilities:** + Resolve customer inquiries and ... Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation… more