- Penske (Rockwall, TX)
- …role is to ensure the efficient handling of customer service tasks and support the overall operations of the Customer Services Department. This involves ... functions, processing orders, and coordinating activities to facilitate smooth logistical operations and maintain high levels of customer satisfaction. This… more
- Mass Markets (Killeen, TX)
- … operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud ... powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed… more
- Ally (Austin, TX)
- …working on a strategic initiative with measurable business value. * Exposure to operations , digital strategy, and customer experience design in a leading auto ... and mentors students with development opportunities and experiences that support your career interests while also driving the business...Itself** Consumer Banking Consumer Banking is all about the customer . As a summer intern within the Auto … more
- NTT America, Inc. (Austin, TX)
- … Engagements is responsible for managing the successful project delivery, pre-sales support and customer satisfaction to NTT Data Business Solutions Inc. ... Years or 20, Discover Rewarding Journeys with Us!** The **Vice President, Customer Engagements** will provide leadership within the NTT Data Business Solutions Inc.… more
- WM (Austin, TX)
- …geography; providing leader-ship within the location(s) as assigned. Acts as the liaison between customer , operations , CSRs, and the support team. **Key Job ... there is documentation (manifest, PDT receipt, etc.) for every customer transaction. Update route comments as required o Maintain...comments as required o Maintain a high standard of customer service as measured by key metrics (on-time, no… more
- Celestica (Richardson, TX)
- …and guidelines and evaluates results. + Allocates appropriate resources, tools, equipment, and support to meet customer requirements within the CFT. + Monitors ... skills, negotiation skills, and considerable tact are required to gain support . Interacts directly with subordinates and peer groups; interfaces with senior… more
- WestRock Company (Mesquite, TX)
- …between the customer , sales, production, and operations teams. The Customer Service Manager (CSM) simultaneously provides support to the leadership team ... to ensure customer demands and needs are met. * Support Customer Account Specialists with issue remediation and communication with customers, as necessary.… more
- Packing Corp of America (El Paso, TX)
- …ensure that the customers' needs are exceeded. PRINCIPLE ACCOUNTABILITIES: Provide ongoing support and direction to Customer Service Representatives to ensure ... as necessary. Recommend changes and improvements to products, services, policies, and operations to better fulfill customer needs. Manage on-hand inventory… more
- Amazon (Dallas, TX)
- …ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) ... Customer Success Center of Excellence organization, you will drive...Success Specialist teams, partners, and Professional Services, you will support service adoption plays. This position is part of… more
- SAP (Allen, TX)
- …team, that enhances your support in the role and is a critical customer -facing function within our Customer Success Board Area. + Immerse yourself in ... of benefit options for you to choose from. **SAP Customer Experience (CX) -** **Knowledge** **of e-commerce, sales, ...your market and continue to receive mentoring and coaching support to accelerate your growth. Sales roles in scope:… more