- Amazon (Austin, TX)
- …that empower CSAs to exercise good judgment while providing consistent, reliable customer support * Collaborate with product managers and stakeholders to ... software solutions that optimize the customer service experience and reduce customer effort * Lead technical initiatives that support our CSAs in… more
- Vestis Services (Lubbock, TX)
- … customer service representative for assigned service area. Works with Customer Operations Manager, General Manager/Branch Manager for approval on personnel ... **Description** **JOB SUMMARY** A Customer Service Manager (CSM) ensures that the assigned...utilized and implemented for new employees. + Maintain and support corporate financial and service standards. + Ensures that… more
- Amazon (Dallas, TX)
- …by the customer , and understanding of AWS programs that can support achieving customer 's business outcomes. Negotiations: Experience with customer ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a...effectively communicate and identify deal blockers * Lead or support presentation of deal proposals to Customers About the… more
- Mass Markets (Killeen, TX)
- … operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud ... environment. Preferred (Not Required) + 1+ year of experience in customer service, tech support , sales, chat, or admin roles. + Experience in a contact… more
- Penske (Rockwall, TX)
- …role is to ensure the efficient handling of customer service tasks and support the overall operations of the Customer Services Department. This involves ... functions, processing orders, and coordinating activities to facilitate smooth logistical operations and maintain high levels of customer satisfaction. This… more
- Mass Markets (Killeen, TX)
- … operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud ... powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed… more
- Ally (Austin, TX)
- …working on a strategic initiative with measurable business value. * Exposure to operations , digital strategy, and customer experience design in a leading auto ... and mentors students with development opportunities and experiences that support your career interests while also driving the business...Itself** Consumer Banking Consumer Banking is all about the customer . As a summer intern within the Auto … more
- NTT America, Inc. (Austin, TX)
- … Engagements is responsible for managing the successful project delivery, pre-sales support and customer satisfaction to NTT Data Business Solutions Inc. ... Years or 20, Discover Rewarding Journeys with Us!** The **Vice President, Customer Engagements** will provide leadership within the NTT Data Business Solutions Inc.… more
- WM (Austin, TX)
- …geography; providing leader-ship within the location(s) as assigned. Acts as the liaison between customer , operations , CSRs, and the support team. **Key Job ... there is documentation (manifest, PDT receipt, etc.) for every customer transaction. Update route comments as required o Maintain...comments as required o Maintain a high standard of customer service as measured by key metrics (on-time, no… more
- Celestica (Richardson, TX)
- …and guidelines and evaluates results. + Allocates appropriate resources, tools, equipment, and support to meet customer requirements within the CFT. + Monitors ... skills, negotiation skills, and considerable tact are required to gain support . Interacts directly with subordinates and peer groups; interfaces with senior… more
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