- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this ... ASM Research provides services in support of the Military OneSource Program for military...role they will monitor customer interactions and review/analyze customer feedback to… more
- AutoZone, Inc. (Houston, TX)
- **Job Description** AutoZone's store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their ... play a vital role in driving sales, maintaining store operations , and fostering a positive, knowledgeable retail environment. Join...where you'll play a key role in delivering WOW! Customer Service by exceeding expectations and making a real… more
- Mass Markets (TX)
- … operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud ... powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed… more
- Amazon (Austin, TX)
- …AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners ... on the Highest Standards: believing every stakeholder is a customer and every customer deserves our best...degree - Experience in a leadership role in Sales Operations , Sales Strategy, Business Operations , Business Development,… more
- Constellation (Houston, TX)
- …information. + Initiate and foster collaboration with team members to ensure seamless customer support and knowledge transfer. + Interface with internal and/or ... with proven experience and results to join our Retail Operations team as an Analyst II. The Analyst II...customer inquiries timely and accurately; vendor and system support . + Exercise appropriate judgment and analytical abilities, leveraging… more
- Mass Markets (Killeen, TX)
- … operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud ... with experience. While prior contact center experience isn't required, Experience in customer service, technical support , inside sales, or back-office support… more
- KBR (Houston, TX)
- …Army sites within PSAB. This program ensures the seamless functioning of operations , maintenance, and support activities essential for the sustained mission ... services support in the following functional areas: fitness center operations , learning resource center (LRC) operations , Morale Welfare & Recreation… more
- Microsoft Corporation (San Antonio, TX)
- **Overview** As a **Critical Environment Technician** in Microsoft's Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that ... telemetry and other platforms to monitor equipment performance and operations . Microsoft's Cloud Operations & Innovation (CO+I)...by a team of subject matter experts working to support services for more than 1 billion customers and… more
- Zions Bancorporation (Houston, TX)
- …TX** . In this role, you will oversee all aspects of branch operations , including sales, customer experience, team development, and strategic execution, to ... functions are required. + Perform additional responsibilities as assigned to support branch/banking center operations and client service. **Required… more
- NRG Energy, Inc. (Houston, TX)
- …Transformation will lead the strategic deployment of AI technologies across call center operations to enhance both customer and agent experiences. This role is ... This role will be instrumental in enhancing both the customer and agent experience, while driving measurable improvements in...with real-time tools and insights. + Partner with IT, operations , and vendor teams to implement scalable AI solutions.… more