- Coinbase (Austin, TX)
- …* Minimum of 2 years of relevant experience in incident management and/or customer support . * Exceptional communication skills in order to operate across ... job duties):* * Responsible for the day to day operations of the CX Incident Response team through identification,...changes across workflows, policies and tools by succinctly relaying customer feedback in escalations to internal support … more
- Mass Markets (Killeen, TX)
- … operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud ... a fast-paced, high-volume environment Preferred + 1+ year experience in customer service, tech support , sales, or admin roles + Previous experience in a contact… more
- Comcast (Houston, TX)
- …services. Reduction of churn and/or write-downs as a result of overall customer relationship management and customer satisfaction. Conduct quarterly business ... reviews (QRB) with key customers. Deliver annual customer revenue and retention objectives on a consistent basis, to meet and exceed the end to end experience… more
- Mass Markets (Killeen, TX)
- … operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud ... on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI...to the next level? We're hiring Sales Representatives to support a variety of outbound campaigns for some of… more
- Mass Markets (Killeen, TX)
- … operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud ... environment Preferred (Not Required): + 1+ year of experience in customer service, technical support , inside sales, chat, or administrative roles in a contact… more
- Mass Markets (Killeen, TX)
- … operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud ... on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI...a passion for sales? We're looking forSales Representatives to support a variety of campaigns for some of the… more
- Mass Markets (Killeen, TX)
- … operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud ... a globally expanding, industry-leading organization. We are looking forcontact center agentsto support inbound and outbound customer service and sales projects… more
- Mass Markets (Killeen, TX)
- …POSITION RESPONSIBILITIES Key Responsibilities + Handle inbound and outbound calls to support customer inquiries and sales opportunities. + Build rapport with ... operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud… more
- Wolters Kluwer (Coppell, TX)
- …Segment General Manager, this role is accountable for driving commercial success, customer satisfaction, and market expansion across the US market. This executive ... Tax product portfolios. With a deep understanding of market dynamics and customer needs, the Vice President will translate strategic insights into actionable plans… more
- Mass Markets (Killeen, TX)
- …comply with privacy regulations. + Use internal systems and knowledge bases to support customer needs. + Stay current with training materials, system updates, ... operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud… more