- Comcast (Glade Spring, VA)
- …or fixes service in order to provide the best possible service for the customer . + In support of Wi-Fi installation and trouble calls, determines appropriate ... in order to provide (or remove) services to the customer . Completes all customer interactions as required....We believe that benefits should connect you to the support you need when it matters most, and should… more
- Verint Systems, Inc. (Richmond, VA)
- _At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase ... team and plays a critical role in developing strong customer partnerships by maintaining the operational integrity of the...resources to action, as needed + Coordinate with Verint Support and Development teams to identify workarounds, analyze root… more
- Zoom (Richmond, VA)
- …customer + Own internal awareness of campaign launches to relevant customer -facing teams. + Oversee campaign operations , including writing copy/creative ... Retention team leads the overall Online marketing strategy across the various customer lifecycle stages. The team is responsible for building and optimizing… more
- Palo Alto Networks (Reston, VA)
- …leadership driving collaboration and orchestrating supporting resources (Specialists, Channel Resources, Customer Support ) to ensure a one-team approach that ... Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies + Partnering with Customer Support functions to ensure successful implementation and adoption… more
- Fujifilm (Richmond, VA)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining FUJIFILM ... to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience. After the sale, this role owns client relationships and works… more
- DISH Network (Chesapeake, VA)
- …a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're ... the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience...for You?** + **Career Growth:** Many of our current operations leaders started in this role. Other technicians have… more
- Sunrise Senior Living (Fairfax, VA)
- …that are aligned with the organization's vision and values. + Communicates a clear, customer focused vision, based upon a Resident Centered Model of care. + Models a ... + Provides clear direction and structure for the team in order to support their success. + Effectively manages the talent selection process by utilizing Sunrise… more
- Amazon (Herndon, VA)
- …customer to grow by providing tailored service, unmatched technology, and unwavering support . We dive deep to understand each customer 's unique challenges, ... and Machine Learning experts for AWS customers and the Account Teams that support them. We contribute to account planning, architecting GenAI and Machine Learning… more
- Cisco (VA)
- … relationships and handling Public Sector accounts. + Experienced with customer issues, account/project management, IT Operations , and technical infrastructure. ... also assists customers in their adoption journey by offering product support , advisory services, and handling critical issues. By fulfilling these responsibilities,… more
- Cisco (VA)
- …customer relationships and handling commercial accounts. + Experienced with customer issues, account/project management, IT Operations , and technical ... also assists customers in their adoption journey by offering product support , advisory services, and handling critical issues. By fulfilling these responsibilities,… more