- SAIC (Reston, VA)
- …on programs of national importance. SAIC is seeking ITIL Process Analysts to support the design, deployment, and operations of IT Infrastructure based processes. ... The Process Analyst support the deployment of processes and procedures working with...fulfillment of requests + Take corrective action based on customer feedback or dissatisfaction; ensure similar case of dissatisfaction… more
- City of Norfolk, Virginia (Norfolk, VA)
- …to approximately 50,000 EMS emergencies to provide both basic and advanced life support services and transport. To meet this demand, NFR operates 14 medic units ... + Responds to medical emergencies and performs basic and advanced life support procedures in accordance with Tidewater Emergency Medical Services (TEMS) Council… more
- Amazon (Arlington, VA)
- …function of the Global Travel and Events program. In this role we are seeking a customer obsessed TMC operator to help support the global team in their daily ... TMC/Agency/Technology management initiatives, Responsible for SLA's/KPI's management, internal project support and delivering a bar raising customer experience… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …Science or other technical discipline is preferred. + 3 years of operations experience providing application infrastructure support ; 2 years performing system ... An Incident Response Lead provides exceptional, personalized customer service, ensuring that clients receive an elevated,... service, ensuring that clients receive an elevated, premium support experience. This role requires attention to detail, a… more
- Anywhere Real Estate (Virginia Beach, VA)
- …Agreement (SLA). Ensures VIP orders are routed correctly to the VIP team. + Provides customer service support to agents when issues need to be escalated beyond a ... their online and proofing, editing, and reviewing marketing pieces. + Provide exceptional customer service support to agents daily. + Respond promptly and… more
- IDS International (Arlington, VA)
- …clients. Outstanding past performance built IDS's reputation as the leading provider of support for multifaceted operations . The Director of BD for Foreign ... capability gaps and align SITE 525 solutions to meet customer requirements. + Support and assist in developing processes to identify, track, prioritize and… more
- NANA Regional Corporation (Herndon, VA)
- …is seeking a dynamic, innovative, and experienced Business Development Executive to support its Emerging Markets Group (EMG). Reporting to the EMG Vice President ... development and maintenance of the opportunity pipeline, development of customer -focused solutions, development and maintenance of customer relationships,… more
- Xcelerate Solutions (Vienna, VA)
- …and threat analysis of the information that is tailored to the customer 's requirements; + Develops information and technical support documents, summaries, ... reports, presentations and other designated products in support of the customer 's information and technical support requirements; + Presents briefings to… more
- Hilton (Mclean, VA)
- …or McLean, VA\*\*\*_ Our US Co\-brand Product Team increases Hilton's customer growth through strategically designed partnerships and campaigns and builds awareness ... award\-winning Hilton Honors loyalty program\. The team is focused on growing customer acquisition and growing customer spend engagement and retention through… more
- Amazon (Arlington, VA)
- …A designated Customer Success Manager, (2) Strategic business advice, (3) Support , (4) Supply Chain Manager, and (5) Programs, Pilots, Betas, and Advance ... business growth with some of the most influential Consumables Vendors and the AVS Customer Success Manager team. AVS Supply Chain Managers have a critical role in… more
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