- Capital One (Mclean, VA)
- Price Comparison Customer Experience Product Manager, Shopping (Remote-Eligible) We are looking for an Alerts Price Drop Send Optimization Product Manager to join ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Capital One (Mclean, VA)
- Manager, Data Science - Customer Management Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually ... in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save… more
- Trellix (Reston, VA)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... and services that inspires the adoption of solutions, services, educational offerings, and support . Ultimately, in addition to the prime customer success focus,… more
- Amazon (Arlington, VA)
- …Sr. Customer Success Mgr, (2) Strategic business advice, (3) Support , (4) Operational execution, and (5) Programs, Pilots, Betas, and Advance Coaching. ... The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the...business advocate. * Deliver timely, accurate and professional operational support to all Sellers in your portfolio within a… more
- Travelers Insurance Company (Richmond, VA)
- …As the first contact for customers, agents, brokers and/or internal business partners, the Operations Customer Service team at Travelers play a key role in ... may include questions regarding quotes, policies, coverages, billing, audits, or application access/ support . + Build and maintain customer satisfaction and trust… more
- Amazon (Arlington, VA)
- …that empower CSAs to exercise good judgment while providing consistent, reliable customer support * Collaborate with product managers and stakeholders to ... software solutions that optimize the customer service experience and reduce customer effort * Lead technical initiatives that support our CSAs in… more
- Nightwing (Sterling, VA)
- …Area. The Technical Specialists - SIGINT Operators will conduct technical SIGINT collection in support of customer operations . As a member of a highly ... Nightwing provides technically advanced full-spectrum cyber, data operations , systems integration and intelligence mission support services to meet our… more
- Nightwing (Sterling, VA)
- …Area. The Technical Specialists - SIGINT Operators will conduct technical SIGINT collection in support of customer operations . As a member of a highly ... Nightwing provides technically advanced full-spectrum cyber, data operations , systems integration and intelligence mission support services to meet our… more
- Navy Federal Credit Union (Vienna, VA)
- …risk. + Analyze customer impact of CIP/CDD/EDD processes and oversee KYC operations related to AML functions. + Provide guidance and support to KYC ... spearheading the development and implementation of our Know Your Customer (KYC) program as well as managing KYC operation...organization, including departments with CIP and KYC touchpoints. + Support the KYC Operations Manager to ensure… more
- Capital One (Mclean, VA)
- Manager, Product Management: Premium Customer Experiences Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
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