- Merck (Richmond, VA)
- **Job Description** The Associate Vice President, Digital Content & Customer Experience Capabilities will lead the global function in Digital Human Health, ... responsible for designing and executing customer engagement, digital content strategies across all commercial channels. This role oversees campaign orchestration,… more
- NTT America, Inc. (Richmond, VA)
- …on contract renewals, contributing to negotiations and ensuring mutually beneficial terms that support both customer success and business growth. + Contribute to ... 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager** is an experienced and highly strategic individual contributor… more
- Amazon (Arlington, VA)
- Description As Principal, Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will drive ... enterprise adoption and measurable customer business value realization for AWS generative AI services...with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los… more
- WSP USA (Richmond, VA)
- …auditor **Who You Are** **Required Qualifications** + 5+ years' experience with Customer Service Center (CSC)/Contact Center operations + Three (3) years' ... WSP USA is initiating a search for a ** Customer Service Center (CSC) Manager!** This position will...confidentiality and discretion properly + Ability to assess and support change management activities + Strong leadership skills +… more
- Capital One (Mclean, VA)
- Manager, Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- TEKsystems (Hampton, VA)
- …States. Skills Customer service, Customer service call center, Call center, Customer support Job Type & Location This is a Contract position based out ... Overview: Supporting Maine State-based Marketplace, Consumer Assistance Center. Provide customer service assistance for the State-run health insurance marketplace… more
- Nightwing (Sterling, VA)
- …Area. The Technical Specialists - SIGINT Operators will conduct technical SIGINT collection in support of customer operations . As a member of a highly ... Nightwing provides technically advanced full-spectrum cyber, data operations , systems integration and intelligence mission support services to meet our… more
- Nightwing (Sterling, VA)
- …Area. The Technical Specialists - SIGINT Operators will conduct technical SIGINT collection in support of customer operations . As a member of a highly ... Nightwing provides technically advanced full-spectrum cyber, data operations , systems integration and intelligence mission support services to meet our… more
- BAE Systems (Springfield, VA)
- **Job Description** BAE Systems is currently seeking an Application Support Engineer to join our integrated Operations & Sustainment (O&S) team located in our ... MS site. This role will provide critical 24x7 mission support to our customer and will interface...Support Engineer will be part of an integrated Operations & Sustainment (O&S) team providing critical 24x7 mission… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer -oriented **Desktop Support Services Help Desk Lead** to join our team in **Washington, DC.** This is a hybrid ... Services Help Desk Lead** oversees the help desk operations and support under the task order,...to DHS customers + Take accountability for help desk operations performance, meeting customer expectations, and driving… more