- Coinbase (Richmond, VA)
- …service of our Consumer CX operations , including Core, Social, and Specialty Operations support . This leader will be responsible for delivering the insights, ... and fully supported. At Coinbase, we are building a world-class Customer Experience (CX) organization that supports millions of users globally--across Consumer… more
- Amazon (Herndon, VA)
- …- Act as a technical liaison between customers, service engineering teams and support providing updates on customer progress and ensuring execution by partners. ... Engineering and Emerging Tech (PEET) ADC team responsible for driving US Government customer adoption and utilization of AWS cloud services in US GovCloud and… more
- Amazon (Arlington, VA)
- …design and provides electrical, controls, and software firm design and integration support across Amazon's First- and Middle-Mile sites. Our scope encompasses; First ... Sites (Retrofits, Expansion, Initiatives [REI] projects only): All North America Customer Fulfillment (NACF) buildings except Kariba and Storage and Distribution… more
- Amazon (Herndon, VA)
- …BIM technologies and workflows, quality assurance and maintenance procedures and customer interface platforms. Our team is committed to creating and delivering ... we're the people who keep the cloud running. We support all AWS data centers and all of the...hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with… more
- EMCOR Group (Springfield, VA)
- …of dedicated and talented professionals in delivering a wide range of Base Operations Services (BOS) support , such as installation and facility operations ... point for Contractor security matters in supporting a major customer in the intelligence community, located in Springfield, Virginia....and repair; workforce and security support ; logistics support ; and, project management, as well as other -… more
- SAIC (Norfolk, VA)
- …Ability to solve technical issues via telephone, email, and chat + Ability to learn customer support processes and techniques + Ability to work well with all ... application menus, or may be required to remote into customer 's computer to fix an issue. In other cases,...after they complete their troubleshooting and necessary repairs + Support department-wide operations by supporting the creation,… more
- General Dynamics Information Technology (Arlington, VA)
- …None **Job Family:** SCA **Skills:** Computer Hardware Support , Customer Service,IT Troubleshooting,Microsoft Windows,Ticketing Systems **Certifications:** ... software and hardware in response to issues identified by customer . + Support in the planning, installation,...detail. + Strong working knowledge of computer terms. + Customer service operations experience. + 1year (5… more
- KBR (Chantilly, VA)
- …software tools including DOORS, and perform analysis and automation of tasks + Support customer design reviews, providing technical insight to evaluate developer ... and developer + Provide technical insight into evaluations of developer proposals + Support customer in CONOP development + Support initialization and… more
- CACI International (Springfield, VA)
- …with other 24x7 ground segments across multiple locations providing enterprise-level maintenance support , with high customer visibility into all actions and ... non-standard work week, weekends, and holidays; 12-hour shift work expected in support of 24x7 operations . Desired Qualifications: - System administration… more
- ManTech (Herndon, VA)
- …You will direct and supervise staff providing Tier 0 - 2 (and select Tier 3) operations support . Additionally in this role you will work closely with staff and ... tickets are closed properly and efficiently; develop, track, and monitor customer satisfaction surveys to support decision-making and continuously improve… more