- Mastercard (Arlington, VA)
- …prospect and customer issues/concerns and coordinate escalation of issues with Operations , Technical support and other internal resources Work closely with ... successful new client onboarding and solution adoption by managing customer implementation based on established customer onboarding...operations /product support to ensure that issues are resolved, and resolution… more
- SAIC (Norfolk, VA)
- …Ability to solve technical issues via telephone, email, and chat + Ability to learn customer support processes and techniques + Ability to work well with all ... application menus, or may be required to remote into customer 's computer to fix an issue. In other cases,...after they complete their troubleshooting and necessary repairs + Support department-wide operations by supporting the creation,… more
- Cambridge International Systems Inc (Virginia Beach, VA)
- …responsibility for identifying and developing opportunities for business expansion. + Support the development of customer or market penetration strategies ... and Threat Reduction, Survivability and Resilience, Aviation and Space, and International Operations . We are currently seeking a highly motivated Capture and Account… more
- Chenega Corporation (Arlington, VA)
- …is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team ... of professionals who support large-scale government operations by leveraging cutting-edge...Ensure timely and accurate communication with customers regarding their support requests. + Manage customer expectations and… more
- Amazon (Louisa, VA)
- …and customer interaction. In addition to providing management and support of Amazon Web Services vast network infrastructure, Network Technicians establish and ... is looking for a Network Technician to join our growing team within infrastructure operations . You will work in a dynamic environment to drive the stability and… more
- ManTech (Herndon, VA)
- …You will direct and supervise staff providing Tier 0 - 2 (and select Tier 3) operations support . Additionally in this role you will work closely with staff and ... tickets are closed properly and efficiently; develop, track, and monitor customer satisfaction surveys to support decision-making and continuously improve… more
- QinetiQ US (Mclean, VA)
- …sparing strategies, and logistics support analysis + Understanding of field support operations and real-time issue resolution + Experience with system ... in dynamic, fast paced, and multinational environment + Experience with field support operations and real-time issue resolution preferred Company EEO Statement… more
- SAIC (Chantilly, VA)
- …+ Provide Tier III support for infrastructure and customer support during live testing and operations . + Assist customers with mission planning, ... surge support or shift hours, as needed, to support Operations Center. **Desired Qualifications:** + Familiarity with PL5 implementation and systems.… more
- Amentum (Reston, VA)
- …to prepare and produce integrated intelligence products including targeting products in direct support of special operations . + Provide analytical support ... warning; and pattern of life and network development analysis. Provides analytic support to counterterrorism and counter insurgency operations . Supports the… more
- KBR (Chantilly, VA)
- …OPIR Systems Engineer to provide Systems Engineer Technical Advisor (SETA) support for the Government customer . GED delivers mission-critical capabilities ... in the program office agile development tracking. + CONOPS: Support a development/security/ operations (DevSecOps) development and operating paradigm/CONOPS.… more