- Citigroup (New York, NY)
- …risk. Partner with Senior Bankers to provide overall relationship management support . Assist with day-to-day cash management activities, trade finance initiatives, ... debt capital markets efforts, share repurchase and interest rate/equity derivatives. Support Senior Bankers in cross-selling full spectrum of products and services… more
- ServiceNow, Inc. (New York, NY)
- …+ Advanced Escalation Management: Serve as the primary escalation point for critical customer issues not resolved by Support , Expert Services (ES), or Impact ... At-Risk Account Recovery: Develop and deliver on strategies to support higher retention rates for accounts requiring remediation or...understand process nuances and KPIs that are critical for customer 's IT operations . + Proven track record… more
- Palo Alto Networks (White Plains, NY)
- …leadership driving collaboration and orchestrating supporting resources (Specialists, Channel Resources, Customer Support ) to ensure a one-team approach that ... Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies + Partnering with Customer Support functions to ensure successful implementation and adoption… more
- Palo Alto Networks (New York, NY)
- …leadership driving collaboration and orchestrating supporting resources (Specialists, Channel Resources, Customer Support ) to ensure a one-team approach that ... Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies + Partnering with Customer Support functions to ensure successful implementation and adoption… more
- Ryder System (Albany, NY)
- …with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure Employee Services staff have ... with Data & Knowledge Managers to drive strategies to achieve positive customer experience + Provide training, mentorship, guidance, support , and performance… more
- STG International (Kingston, NY)
- …key stakeholders. The Clinic Manager's primary responsibility is to manage the day-to-day operations of the clinic and to directly supervise and provide direction to ... among various services. Additionally, the position is directly tied to Customer Service and Service Excellence program initiatives, playing a key role… more
- TD Bank (New York, NY)
- …or business line's overarching strategy in developing solutions across multiple functions or operations + Accountable for own work and sometimes others; acts as an ... preferred + Accounting, financial or relevant professional designation preferred ** Customer Accountabilities:** + Focuses on comprehensive reviews, specialized analysis,… more
- Under Armour, Inc. (Riverhead, NY)
- …company tools and resources + Maintain stockroom standard operating procedures (SOP/Retail Operations Manual) to support efficient and effective handling and ... delivering on all aspects of stockroom standard operating procedures (SOP/Retail Operations Manual) and achieving the brand standards for shipment processing,… more
- Future PLC (New York, NY)
- …that both US and UK brands migrate, with no loss of marketing capability or customer value. Your focus will be to unpick the history of promotional codes, campaigns, ... year. What you'll do You will report to the Customer Digital Director + Be a dedicated marketing process...updates on progress, issues and timelines. + Prepare Subscription Operations and Marketing teams for new processes and workflows… more
- City of New York (New York, NY)
- …one agency, but in service of them all. It's an opportunity to provide impactful support , quality customer service, and help protect the future of New York City ... city government and is instrumental to the successful day-to-day operations of the City of New York. Our commitment...work providing City agencies with the critical resources and support needed to succeed, including: - Recruiting, hiring, and… more
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