- Cayuse Holdings (Albany, NY)
- …Plan with matching after one year + Paid Time Off **Reports to: Operations Manager ** **Working Conditions** + Professional remote office environment. + Must ... deliver a full range of services to the customer. + Acts as the escalation point for client/customer calls to resolve difficult situations or issues. + Manage agents… more
- University of Rochester (Rochester, NY)
- …Patient Services team, serve as the functional/technical and customer service escalation expert, assign work, coordinate and deliver training, champion process ... contribution to the department. + Acts as authority and ensures the seamless operations of the contact center during the absence of the Patient Services Management… more
- University of Rochester (Rochester, NY)
- …design and operational support for all technology customers. Acts as an escalation point between the department and IT. Maintains expertise in current desktop ... and technology independence. Provides operational support in place of the manager , as needed. **ESSENTIAL FUNCTIONS** + Provides technology support for faculty… more
- TD Bank (New York, NY)
- …front office teams as well as the support functions including Technology and Operations * Build relationships with Compliance Advisory team by working closely with ... and external stakeholders * Proactively identify matters requiring additional review, escalation , and liaise with appropriate staff to resolve, as appropriate… more
- Bank of America (New York, NY)
- …a site, region, or product line within the bank's internal operations . Key responsibilities include identifying, analyzing, and resolving complex problems, ensuring ... process performance and operating efficiency. Job expectations include knowledge of operations support management and expertise in functional area(s) gained through… more
- Option Care Health (New Rochelle, NY)
- …the Regional Nurse Manager , Area Director of Nursing, and/or Director of Operations . Supports the development and implementation of the Plan of Care for each ... Director of Operations , Area Director of Nursing and/or the Nurse Manager in the recruitment, development, and monitoring of new staff. Coordinates and… more
- Amazon (Liverpool, NY)
- Description Worldwide Operations Security (WWOS) is the global organization that supports field Security and Loss Prevention and is designed to support Amazon's ... Worldwide Operations , as well as affiliate and retail businesses. The...Specialist reports to the Security and Loss Prevention Cluster Manager responsible for their geographical area, and aids them… more
- Humana (Albany, NY)
- …the traditional corporate campus and datacenters. The primary responsibility of the Network Operations Manager will be to provide the highest quality network ... infrastructure environment support by ensuring the network operations team is monitoring the performance and health of...needs of the business + Provide a level of escalation in response to incidents/requests regarding network performance and… more
- M&T Bank (Buffalo, NY)
- …OJT responsibilities vary by department and are assigned by the department manager . The position may be responsible for additional projects as assigned by ... the department manager or Leadership Development Manager -MDP. **Primary Responsibilities:**...Develop a solid understanding of banking functions, processes, and operations . + Group Projects - Participate in two group… more
- TD Bank (New York, NY)
- …AML/FCRM initiatives. Collaborate with stakeholders across Compliance, Legal, and Operations to define system functionality and risk controls. **Customer ... the project sponsor, business project owner, project / program / portfolio manager to ensure they are aware of significant changes which impact requirements… more