- Raymond James Financial, Inc. (NY)
- …Develops, maintains and monitors implementation of company policies that affect related operations . + Identifies key business risks and related processes to assess ... of watchlist filters + Serve as primary subject matter expert and escalation point for sanctions-related matters + Monitor regulatory developments and translate… more
- Guardian Life (New York, NY)
- …management skills to deliver services to end users without impacting business operations . Furthermore, they will establish key relationships within the business and ... mentor staff to their highest potential. + Strong project manager with a service delivery mindset who can implement...**You Will:** + Serve as the single point of escalation for end users, ensuring exceptional customer experience, particularly… more
- Sponsors for Educational Opportunity (SEO) (New York, NY)
- …support a cross-functional team of three, including an Assistant Director of Marketing, Operations Manager , and Program Coordinator staff. + Lead weekly team ... workstreams. + Monitor internal systems, calendars, and workflows to ensure smooth operations across both programs. Program Oversight + Guide the implementation of… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: Under the guidance of the Customer Service Manager , the Senior Telephone Support Clerk is responsible to promptly answer incoming telephone calls, ... is also responsible for providing complete follow-through on necessary actions and escalation of internal processing issues to the Management Team to prevent… more
- TD Bank (New York, NY)
- …for all business applications owned/managed + Responsible for day to day operations process management to ensure consistency, and delivery according to established ... timelines or the quality of the deliverables to project manager and business owner, provide options and recommendation +...owner, provide options and recommendation + Acts as an escalation point for application and operation issues both directly… more
- Citigroup (New York, NY)
- …York City, the Ethics Sr Lead Officer will report to an Ethics Sr Group Manager in Citi's Ethics Office and ultimately to Citi's Ethics Executive Group Manager . ... and policies in jurisdictions around the world that may affect Ethics Office operations and make recommendations for any required operational changes. + Assist with… more
- TD Bank (New York, NY)
- …reports on risk issues per enterprise policy / guidelines and ensures appropriate escalation processes are followed + Ensures business operations are in ... and channel owners (Contact Center and Stores) The Senior Manager , Business Management oversees and leads a large and/or...have regular career, development, and performance conversations with your manager , as well as access to an online learning… more
- Compass Group, North America (New York, NY)
- …their events. + Follows SOPs for audio-visual support, as provided by the AV Manager and Director of Technology and Operations . + Adheres to preventative ... phone communications and distributing to the assigned contact. + Provides problem escalation support and issue resolution. Follows-up on service challenges and works… more
- City of New York (New York, NY)
- …to ensure data-driven management and decision-making; and, supporting business operations through supporting human resources management and logistics administration. ... and manages a team of cost estimators. Reporting to the Cost Estimating Manager within the Capital Planning Department, with latitude for independent initiative and… more
- Publicis Groupe (New York, NY)
- …in the day-to-day operations of the Talent team. Reporting to the Manager , Talent Practices, the Senior Associate is responsible for liaising with the data entry ... policies, and procedures + Functions as primary contact and escalation point for payroll and benefit questions + Liaises...as well as Talent team Box files + Assists Manager , Talent in annual CSR data collection and submission… more