- TD Bank (Massapequa, NY)
- …on self-service options that meet their needs + May act as a point of escalation for Customer questions or concerns + May perform a variety of (teller) transactions ... protect the customer + Participates in the Stores daily operations to ensure alignment with TD's risk framework +...have regular career, development, and performance conversations with your manager , as well as access to an online learning… more
- TD Bank (New York, NY)
- …standards, procedures, awareness and specialized training, monitoring, management reporting and/or escalation of issues. This role conducts periodic and event driven ... independently performs tasks from end-to-end + Applies expert knowledge of business operations , products, services, methods and operating standards to drive unit or… more
- Walgreens (Long Island City, NY)
- …Locates products in other stores or online if unavailable in the store. ** Operations ** + Achieves or exceeds predetermined sales goals by assisting customers in the ... from training. + Attends training and completes e-learning modules requested by Manager or assigned by Corporate. + Maintains professional appearance and image in… more
- BlackRock (New York, NY)
- **About this role** As the world's largest asset manager , leading provider of financial technology and fiduciary to investors, our clients turn to BlackRock for ... Relations team, legal counsel, and other key stakeholders on the identification, escalation , risk mitigation and resolution of employee relations issues + Play a… more
- TD Bank (New York, NY)
- …administers policies, adopts and implements process improvements + Acts as an escalation contact for issues raised from other internal groups, partners and/or ... with various covenants and requirements + Supports and follows with TD Securities Operations for onboarding and funding confirmations + Manages the CIB Credit teams… more
- Pearson (Albany, NY)
- …password reset assistance, and account changes. In addition, we provide escalation assistance, process guidance to tier 1 support agents, workforce management, ... or problems in detail and suggest improvements or solutions. + Work with manager to investigate and implement ways of deflecting calls and increasing self-service. +… more
- Capgemini (NY)
- …entire breadth of business needs, from strategy and design to managing operations with deep industry expertise and command of fast-evolving fields including cloud, ... offerings to the client and continually increase value to the client + Provide escalation point for the customer and work with Managers from other service lines… more
- M&T Bank (Buffalo, NY)
- …implement automation and orchestration for complex systems to streamline security operations and response activities. + Lead collaboration efforts with Cybersecurity ... to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. + Maintain M&T internal control standards, including timely… more
- New York State Civil Service (Albany, NY)
- …this critical service at any time.Summary:The Legal Case Management Product Manager is responsible for the overall management, performance, and strategic direction ... managing service-oriented teams.Responsibilities:* Service Delivery Management:o Oversee the day-to-day operations of the legal case management service, ensuring efficient… more
- GE Vernova (NY)
- …The EHS Lead Specialist NAM position reports hierarchically to the Specialty Teams EHS Manager and provides day-to-day EHS support for a set of sites within a region ... observed at site levels from multiple sites/geographical separations. Serve as an escalation point for customer resolution and POC for multi-site customers. The EHS… more