- Scotiabank (New York, NY)
- …and implemented **What You'll Do** Manage the Operational Process by: + Provide focused customer service thereby setting examples for the team to follow. + ... Senior Manager , Collateral Operations **Requisition ID:** 216067...Scotia Service Standards by: + Providing focused customer service to both internal and external… more
- Pearl Interactive Network (Albany, NY)
- …to optimize operations . + Generate reports on workforce performance, customer interactions, and service metrics for senior leadership. + Utilize ... & Operations :** + Oversee day-to-day contact center operations , ensuring service level agreements (SLAs) and...Develop and implement quality assurance programs to ensure high customer service standards. + Conduct call monitoring,… more
- City of New York (New York, NY)
- … service of them all. It's an opportunity to provide impactful support, quality customer service , and help protect the future of New York City for generations ... strategic planning support, and data analytics. The Senior Project Manager of Clean Energy Operations will work within DEM's Clean Energy and Innovation Unit,… more
- GE Vernova (NY)
- …area. Drive cultural transformation resulting in step-change in operational business metrics. As a Customer Service Manager (CSM) in the GE Steam Power ... of us can contribute to making Steam Power the service provider of choice by customers around the globe....standard of safety, quality, schedule compliance, profitability, and high customer satisfaction. **Who You Are:** + You understand the… more
- Brink's (Springfield Gardens, NY)
- …of the market, including P&L and budgeting, supervision of management teams, customer service and retention, developing business opportunities, employee training ... institutions, retailers, government agencies, mints, jewelers, and other commercial operations . Our network of operations in 52...Member is committed to providing the highest levels of service and support to our customers. We take pride… more
- Compass Group, North America (Jamaica, NY)
- Restaurant Associates Position Title: Operations Manager Pay G14 Reports To: General Manager Salary: $75,000 - $80,000 Other Forms of Compensation: Become ... Step into a leadership role like no other as Operations Manager for the exclusive Delta One...daily + Maintains communication with all departments to ensure customer service needs are met + Creates… more
- Mount Sinai Health System (New York, NY)
- **Job Description** ** Operations Manager - Phillips Cardiology Practice - USD-Full Time- Day Shift** Operations Manager is responsible for building and ... optimizing strong practice operations and leadership at the practice level. In collaboration...Actively seek and identify ways to provide an improved customer and patient experience. * Lead and mentor process… more
- Wegmans (Depew, NY)
- …responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store ... be responsible for leading and developing a team of customer service focused team members, ensuring they...to prioritize and delegate tasks and ensure the Front End/ customer checkout operations runs efficiently, monitoring the… more
- Marriott (New York, NY)
- …standards and procedures. * Performs hourly job functions as needed. **Providing Exceptional Customer Service ** * Provides excellent customer service ... **Job Number** 25074603 **Job Category** Rooms & Guest Services Operations **Location** New York Marriott Downtown, 85 West Street...to guests at all times. * Responds timely to customer service department request. * Verifies all… more
- Amazon (New York, NY)
- Description We're seeking a dynamic Manager , Operations Manager to lead a team of Policy Risk Specialists and drive operational excellence across our Ad ... Policy Operations team. In this high-impact role, you'll shape how...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more