• Call Center Team Lead

    Mass Markets (Killeen, TX)
    …coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the ... POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our… more
    Mass Markets (07/11/25)
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  • Senior Manager - Digital Operations…

    Deloitte (Dallas, TX)
    …through customer and commercial strategies, digital products and innovation, marketing, commerce, sales , and service. We are a team of strategists, data scientists, ... or Customer operate/implement experience + 5+ years experience in BPO (Business Process Outsourcing ) and/or BPaaS (Business Process as a Service) + 5+ years managing… more
    Deloitte (07/10/25)
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  • 4X10 Call Center Representative

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... to provide exceptional support across inbound customer service, help desk, and back-office operations for a variety of commercial and public sector clients. In this… more
    Mass Markets (07/18/25)
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  • 4X10 Customer Service Agent (4-Days, 40hrs./wk)

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... In this role, you'll support inbound customer service, help desk, and back-office operations for both commercial and public sector clients. You'll be the voice of… more
    Mass Markets (07/18/25)
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  • Dallas Call Center Job Openings (Immediately…

    Mass Markets (Dallas, TX)
    …offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must ... ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each… more
    Mass Markets (07/16/25)
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  • 4X10 Call Center Agent (4-Days, 40hrs./wk)

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... opportunities in areas such as Supervision, Training, Talent Acquisition, and Operations Management. To be considered for this position, you must complete… more
    Mass Markets (07/16/25)
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  • Full-Time Customer Care Agent

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... this role, you'll support inbound customer service, help desk, and back-office operations for both commercial and public sector clients. You'll handle incoming… more
    Mass Markets (07/15/25)
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  • Inbound Helpdesk Representative

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... join our team in supporting inbound customer service, technical support, and back-office operations for both commercial and public sector clients. In this role, you… more
    Mass Markets (07/04/25)
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  • Contact Center Representative II (Experienced)

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... a variety of inbound and outbound customer service and sales initiatives. In this role, you'll interact directly with...into roles such as Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you… more
    Mass Markets (06/26/25)
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  • Call Center Agent (Evenings)

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... a variety of inbound and outbound customer service and sales projects for our diverse client base. In this...and clear advancement paths such as Supervisor, Trainer and Operations Management ensure your growth and success. To be… more
    Mass Markets (06/26/25)
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