- MTA (New York, NY)
- …allocation and optimization, risk analysis, and estimation of impact to service delivery . + Ensure identified opportunities deliver anticipated outcomes; ... MTA to improve its effectiveness, efficiency, and the reliable delivery of service . This position will work...failure modes, identification of root cause, and working with operations and maintenance personnel to change how business is… more
- City of New York (New York, NY)
- …Board members and assists and serves the CD8 public in addressing municipal service delivery issues. For further information regarding CB8M, please visit our ... is the chief administrative officer of CB8M, responsible for overseeing the daily operations of the Board office, supervising staff (up to three (3) additional City… more
- Diageo (NY)
- …improvement. + Monitor adoption of solutions and define interventions where needed ** Service operations and employee experience:** + Oversee operational tech ... will sit on senior business forums and represent D&T delivery across the spectrum of capabilities. This often includes...activities + Act as a customer concern point for service issues and collaborate closely with relevant operations… more
- Deloitte (New York, NY)
- …AI + Capital Strategy + Cost Optimization + Process Improvement and Optimization + Service Delivery and Operating Model Design and Implementation + Led or ... at least 2 large-scale transformation projects (including finance process redesign, service delivery model development, and technology implementations) +… more
- City of New York (New York, NY)
- … programs. - Support the Agency's mission to promote self-sufficiency and equitable service delivery to New Yorkers in need by overseeing technology-driven ... and evaluating complex enterprise-wide technology programs, with a focus on digital service delivery , eligibility systems, and workforce engagement platforms. -… more
- City of New York (New York, NY)
- …building performance. The work culture of the Division is strongly customer service oriented, collaborative and delivery -focused. More information can be found ... portfolio planning, comprehensive design standards, innovative financing and project delivery models, strong partnership with NYCHA residents and other stakeholders,… more
- MTA (New York, NY)
- …improve the delivery of efficient and effective public transit bus service . Identifies deficiencies in business processes that impede the ability to make ... Staff, and external stakeholders to provide information/oversight into bus operations . Prepares monthly Board Committee materials. Responsibilities + This position… more
- Mount Sinai Health System (New York, NY)
- …and assessing operations against national best practices to optimize service delivery and resource use. **Qualifications** + Bachelor?s degree required, ... and collaborates closely with Enrollment Services departmental units: Admissions Operations , Student Financial Services, and Disability Services. The Registrar is… more
- Cognizant (New York, NY)
- …a hybrid work model the candidate will collaborate with teams to enhance IT service delivery . This position requires a proactive approach to problem-solving and ... of Nexthink tools to enhance end-user experience and IT service management. + Oversee desktop support operations ...cross-functional teams to identify and implement improvements in IT service delivery processes. + Monitor and analyze… more
- ManpowerGroup (Buffalo, NY)
- …Job?** + Serve as the primary liaison between Field Operations and Customer Service through the Direct Store Delivery (DSD) model + Provide proactive support ... trends + Collaborate cross-functionally to optimize supply chain processes and improve service delivery + Support inventory and logistics management to ensure… more