- Intuit (New York, NY)
- …SOPs, workforce management and store communications + Ensure consistent and reliable operational delivery across all service channels + (After initial ramp) Hire ... Success team as the Principal of Retail Customer Experience Operations in Expert Network where you will play an...will play an integral role in driving the design, delivery , and continuous improvement of operational excellence across TurboTax's… more
- New York State Civil Service (Schenectady, NY)
- …Office in local & statewide meetings regarding OPWDD Services and changes in the service delivery systems.* Assist and participate in any Regional Office Quality ... a Program Operations Specialist 1 (POS1) for the division of Service Access, Program Implementation, and Stakeholder Support - Regional Field Office.Through the… more
- Capital One (New York, NY)
- Senior Manager, Operations Servicing Strategy - Hybrid As a Sr. Manager, Operations Servicing Strategy, you will be part of a smart, talented team responsible ... and processes deliver breakthrough business results and radically transform customer service . The Channels Horizontal Services team specializes in leading complex,… more
- IBM (Buffalo, NY)
- …total SAP experience, with at least 4-6 years in a dedicated Service Delivery or Senior Management role overseeing AMS operations . * S/4HANA & RISE ... be willing to relocate to Buffalo, NY. Key Responsibilities 1. Operational & Service Delivery Management * Day-to-Day AMS Leadership: Directly oversee the… more
- Deloitte (New York, NY)
- …+ Experience in evaluating, selecting, and managing vendors to ensure high-quality service delivery . + Proficiency in network design and management, including ... Operations Technology Consultant-Specialist Senior AI & Engineering Join...engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique… more
- New York State Civil Service (Ogdensburg, NY)
- …services.* Establishing policies and procedures to ensure efficient and effective C&A service delivery .* Ensuring that all C&A services provided are consistent ... assignments, and work schedules to ensure quality C&A patient care.* Ensuring C&A service delivery complies with OMH guidelines and regulatory agency standards.*… more
- ASM Global (Brooklyn, NY)
- Position Title: M anager, Loading Dock Operations Department: Operations Reports to: Senior Manager, Operations FLSA Status: Exempt, Full-Time Salaried Union ... four values. JOB SUMMARY : As Manager, Loading Dock Operations , you play a crucial role in the daily...the entry point for every show, team, truck, and delivery -operating under extreme time pressure and in tight quarters.… more
- Warner Music Group (New York, NY)
- …partners to align operational strategies with business needs and ensure seamless service delivery ._** + **_Build, mentor, and lead a high-performing team ... in prioritizing and building out key performance indicators (critical metrics) and service level agreements (SLAs) for all GBS operations . Develop comprehensive… more
- Lowe's (Syracuse, NY)
- … Service Associate) team responsible for supporting final mile delivery operations including performance monitoring, inbound call monitoring, customer ... Assistant Manager - XDT is primarily responsible for ensuring Delivery Customer Satisfaction through service and quality...to identify and implement solutions that support successful home delivery operations , all while acting as an… more
- Citigroup (Getzville, NY)
- …across Markets Operations . It will provide opportunities to support the delivery of the technology and data strategy to ensure complete, accurate and timely ... oversight. + Deliver on all goals including Financial, Client Service , Culture & People and Risk & Control, and...& People and Risk & Control, and support the delivery of Markets Operations COO goals. **As… more