- University at Albany (Albany, NY)
- … service areas to support budgeting and planning processes. + Endpoints service standards, efficient operations and consistent user experiences + Provide ... senior position that is key to continuous improvement and delivery of services in this large-scale operation. The D&MC...manage upgrade cycles. + Provide day-to-day operational oversight of operations and service offerings + Prepare technical… more
- Northwell Health (Melville, NY)
- …technologies (eg, AI, NLP, IVR, CRM systems) and process improvements to enhance service delivery , improve efficiency, drive collections and adapt to evolving ... Director, Financial Services to lead and optimize our financial services call center operations . This pivotal role is responsible for overseeing a large team of… more
- Amazon (New York, NY)
- …that are used by millions of companies worldwide to manage day-to-day operations . We will accomplish this by accelerating our customers' businesses through ... delivery of intuitive and differentiated technology solutions that solve...enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the… more
- The Estee Lauder Companies (New York, NY)
- …team with business analysis, merchandising, inventory management, QA efforts and customer service / operations . This position reports into the Director of NA ... . Update and distribute all promotional calendars to Customer Service , Tools & Operations , Marketing and Production...Assist in various aspects of email marketing, including asset delivery , testing, approvals and regular reporting. . Assist in… more
- Mount Sinai Health System (New York, NY)
- …of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience ... Follows up on all patient concerns in a timely manner and provides service recovery as needed. 8. Demonstrates caring, respect, compassion, empathy and active… more
- Bassett Healthcare (Cooperstown, NY)
- …setting for patient care + Identifies and corrects systems, patient care, and service delivery issues which interfere with safety, quality, or patient, staff ... in community service and education programs that will enhance the delivery of quality patient care throughout the community as well as the hospital's… more
- AON (NY)
- …closely with product, marketing, operations , and claims teams to ensure integrated service delivery . Be the internal advocate for your clients' success. + ... with product, marketing, operations , and claims teams to ensure integrated service delivery . Be the internal advocate for your clients' success. + Maintain a… more
- Power-Flo Technologies (Auburn, NY)
- …critical role in driving business growth, ensuring repair quality, and delivering top-tier service to our customers. You will oversee both our Buffalo and Auburn ... repair facilities which provide field service and in-house repair or rebuilding of equipment and...+ Manage the full sales cycle, including quotations, pricing, delivery , technical support, and account planning. The position also… more
- Parity (New York, NY)
- …+ Act as a regional technical resource for live buildings-supporting Parity's service delivery team with ongoing troubleshooting, optimization, and customer ... control this. Parity Inc. is a software as a service (SaaS) designed to reduce energy waste from buildings!!...automation/control systems, you will partner with our Sales & Operations teams to ensure that all buildings in our… more
- City of New York (New York, NY)
- …Offer technical assistance and implement corrective actions as necessary to enhance service delivery and ensure optimal quality standards are maintained. - ... health support. Drawing upon their expertise in call center operations , as well as their analytical and clinical skills,...in behavioral health program management or direct behavioral health service delivery - At least 2 years… more
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