- Amazon (Seattle, WA)
- …are seeking a Principal Data Scientist to architect and lead Amazon Customer Service 's (ACS) measurement and evaluation strategy for AI-powered CS solutions for ... Analyze customer interaction patterns to identify optimization opportunities across self- service channels * Guide strategic decisions through data-driven insights… more
- Datavant (Olympia, WA)
- …for healthcare. **The role** We are seeking a Product Director to lead the strategy and development of our Provider Coding product offerings from the ground up. This ... for a driven, entrepreneurial product leader to define and execute the strategy for an AI-powered medical coding solution that will streamline workflows, improve… more
- Capgemini (Seattle, WA)
- …trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations , fueled by the fast evolving and innovative ... your audience with new data-driven marketing methods, and master your customer-focused operations across sales, service , marketing and commerce, platforms and… more
- Amazon (Seattle, WA)
- …place for you. At the core of this customer centricity is the Amazon Customer Service (CS) organization. We are looking for a Finance Manager to join the Global CS ... capacity planning teams . Business Partnering with Technical Support Operations leadership . Point of contact for reporting of...approaches and timelines . Key team member of Customer Service Finance team that contributes to the development of… more
- Amazon (Seattle, WA)
- …responsibilities - Interface between Amazon Regional business teams and Customer Service (CS) Concessions to facilitate defect reduction goals. - Collaborate with ... data and metrics to determine and drive improvements - Experience owning program strategy , end to end delivery, and communicating results to senior leadership -… more
- Amazon (Bellevue, WA)
- …cross-functional teams to deliver a customer obsessed law enforcement relations service (including lawful intercept). You must obsess over internal and external ... technology program owner, you are accountable for the overall strategy as well as driving teams inside and outside...the security program 3. Work closely with business and operations leadership, to define features and provide project updates.… more
- Zones LLC (Auburn, WA)
- …choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM ... weekly executive visibility on category performance + Execute against the go-to-market strategy for the category + Own the merchandising and classification of… more
- REI (Seattle, WA)
- …feedback, build shared goals, and achieve alignment on evolving membership program strategy , mechanics, and operations . + Provides thought leadership and defines ... **Overview** This job contributes to REI's success by developing strategy for co-op membership, including complex program design, initiatives and/or lines of… more
- Providence (Seattle, WA)
- …include the successful development and implementation of marketing and digital experience strategy that will drive positive results in support of business and ... strategic input. The AVP works in close partnership with divisional communication and strategy teams, as well as other senior operational and clinical leaders to… more
- Amazon (Seattle, WA)
- …Program Manager, Content and Events is responsible for developing and executing content strategy while managing content operations for AWS internal events and ... role in orchestrating all aspects of internal event content strategy and operations , ensuring cohesive messaging and...with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more