- Sallie Mae (Newton, MA)
- …a proper record keeping of customer service information and other interactions within Oracle Sales Cloud ( CRM ) through secure, timely, and accurate ... met. + Work with other Sallie Mae colleagues (eg Sales Colleagues, School Solutions Group, School Assist, Credit Risk,... CRM software and other relevant tools for relationship management . + Analytical skills with the… more
- ServiceNow, Inc. (Waltham, MA)
- …and strategic advisor, collaborating closely with Sales , Product Management , and cross-functional stakeholders to craft customer -centric solutions. This ... customers, including 85% of the Fortune 500(R). Our intelligent cloud -based platform seamlessly connects people, systems, and processes to...role in accelerating our US revenue growth by supporting CRM , CPQ, and digital commerce solution sales … more
- Keurig Dr Pepper (Burlington, MA)
- …customer service inquiries related to appliance service issues * Experience working in a CRM platform; Oracle Engagement Cloud a plus * Strong technical, ... brewer innovation * Efficiently leverage the team technical portal, and other cloud -based assets for efficient customer support * Drive continuous improvement… more