- Teleperformance USA (Port Saint Lucie, FL)
- …and concerns.** + **Handle and carefully respond to all inbound and outbound customer inquiries** + **Provide excellent customer service through active listening** + ... **Work with confidential customer information and treat it sensitively** + **Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding** + **Appropriately communicate with customers, exercising retention efforts if… more
- Kelly Services (Kissimmee, FL)
- …ensure the forklift is in good working condition. + Pick, pull, and stage outbound loads with forklifts as needed. + Accurately record inventory movements and report ... any discrepancies to the warehouse supervisor. + Receive incoming shipments, verify contents against packing slips or invoices, and inspect for damages or discrepancies. + Collaborate with office staff, drivers, and other warehouse personnel to coordinate… more
- Scholastic (Pensacola, FL)
- …**Prospecting:** Research and identify potential school and district partners. Initiate outbound calls, emails, and social media outreach to decision-makers such as ... Principals, PTS Leaders and School Administrators. **Lead Qualifications:** Qualify prospects by understanding their needs, timelines, and interests in hosting Book Fairs. Set up appointments and pass along qualified leads to Account Managers. **Relationship… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …Agreement (SLA) requirements through the proper handling of transactions + Perform outbound calls to customers or other entities as permitted to complete processing ... of enrollment, disenrollment, billing and or reconciliation transactions + Make appropriate system corrections and escalate transactions that are unable to be corrected + Prepare reports as requested by management + Perform other duties and responsibilities as… more
- Robert Half Office Team (St. Petersburg, FL)
- …ensuring accurate and timely processing. + Contact clients and employees through outbound call and email campaigns as needed. + Process benefit enrollments for ... PEO product offerings. + Research and resolve basic product and service issues for clients and employees. + Document all interactions and resolutions in the CRM system to track ongoing issues. + Conduct monthly audits and research to identify and correct… more
- TD Bank (St. Johns, FL)
- …Partner/Retail to Retail Referral Leads or Campaign Leads, Customer outreach ( Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead ... prioritization **Education & Experience:** + HS Diploma or GED required; undergraduate degree preferred + 2+ years related experience working with customers and or sales in any capacity or equivalent + Notary License (preferred) + Previous supervisory or… more
- UGI Corporation (Jacksonville, FL)
- …+ Strong phone presence and interpersonal skills in making inbound and outbound customer calls while delivering a positive customer experience. + Must have ... strong and clear communication skills with an ability to use positive language and listen attentively. + Remains calm under pressure and works collaboratively with customers and internal team members to address and serve the customer's needs. + Works with high… more
- Carrington (Jacksonville, FL)
- …basis to business units overall routing and call flow design for inbound/ outbound IVRs, campaigns, system and project health, including status updates to management. ... + Real-time monitoring of campaigns, dialer agents, calling list penetration and statistics to ensure agents are fully utilized. + Engage Dialer vendor directly when needing to troubleshoot or escalate system performance issues, providing team and management… more
- Techtronic Industries North America, Inc. (Fort Lauderdale, FL)
- …tests, using EIB, Connectors, DT, APIs, Studio - both inbound as well as outbound + Manage system integrations within the architecture of the HR system and ... middleware + Provide support for break/fix management and monitoring for integrations and reports + Ensure accuracy and integrity of data and applications through analysis, coding, clear documentation and problem resolution + Analyze and translate functional… more
- Concentrix (Tampa, FL)
- …The Financial Customer Service Representative interfaces with customers via inbound/ outbound calls and/or via email communication. This position provides customer ... service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are encouraged to apply!) **A NEW CAREER POWERED BY YOU** Are you looking for a career change with a forward-thinking global… more