- ASM Research, An Accenture Federal Services Company (Albany, NY)
- Responsible for intermediate level inbound call, outbound call, email and web chat services, as well as back-office services. Applies skills and experience to show a ... focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support needs providing timely, reliable, and courteous service. + Provides monitoring support and outreach for… more
- Eileen Fisher (New York, NY)
- …shrinkage is below company target. + Responsible for accuracy daily incoming and outbound merchandise requests and shipments - + Partner with Store Leader to ensure ... adequate floor coverage and timely submission of payroll data for all employees in keeping with staffing budget. + Responsible for maintaining store merchandising and visual standards and presentation. + Embrace technology. + Performs other related duties and… more
- Cardinal Health (Albany, NY)
- …information into company proprietary software while conversing via telephone + Place outbound phone calls for patient follow ups, confirmations or to obtain missing ... information + Interact with the patient referral sources to process new applicants + Follow up with other internal team members regarding next steps + Communicate with external constituents including physician offices and pharmacies + Ability to identify,… more
- CVS Health (Albany, NY)
- …to junior staff. - Trains and mentors claim benefit specialists.- Makes outbound calls to obtain required information for claim or reconsideration. **Required ... Qualifications** - New York Independent Adjuster License - Experience in a production environment. - Demonstrated ability to handle multiple assignments competently, accurately and efficiently. **Preferred Qualifications** - 18+ months of medical claim… more
- ALDI (Tully, NY)
- …of day-to-day operations. * Monitors the inspections of inbound and outbound deliveries, verifying proper receipt of product, ensuring compliance with company ... guidelines. * Oversees and manages the performance of direct reports relating to training, development, motivation, retention and discipline. * Manages supervisors to influence operating results, such as promoting a safe work environment, minimizing turnover,… more
- Rallye Motor Company (Roslyn, NY)
- …presence, able to effectively field a high volume of both inbound and outbound phone calls + Trainable in various computer systems + Excellent verbal/written ... communication and organization skills + Outgoing and patient personality with outstanding customer relations ability + Professional personal appearance + Must be available to work weekends. Benefits + Great benefits package including medical, dental and vision… more
- Banco Popular Puerto Rico (New York, NY)
- …sales activities to gather data and to drive business to the branch through outbound prospecting, as well as in person or phone interviews with clients and ... prospective clients, community involvement, etc. + Cultivate internal partnerships with Commercial and Wealth Management to promote integrated sales and service efforts across Popular. Help mentor fellow branch employees, encouraging a constant focus on… more
- New York Racing Association (NY)
- …etc.) * Ability to handle heavy call volumes of both inbound and outbound . * Assist NYRA Bets and all other affiliate partners/customers with account inquiries. ... * Troubleshoot password and basic technical/app inquiries. * Research any misapplied information or customer discrepancies. * Provide special event, promotions and wagering details. * Assist customer via telephone and live chat as needed. * Performs other… more
- Cambria Hotel Lake Placid (Lake Placid, NY)
- …Manager. The successful candidate will develop and foster business through proactive outbound sales efforts in the Corporate, Association, and Tour and Travel ... segments. Sales efforts will include accounts nationally, with a focus on Upstate New York. The goal of this position is to grow Group sales for the hotel and gain market share while fostering repeat business and client referrals. This position is located in… more
- Meta (Albany, NY)
- …statistical software (R, SAS, or Pivot Tables) 13. 4. Funnel/website optimization or outbound communication channels like email or push notifications 14. 5. SQL 15. ... 6. Product optimization or growth best practices 16. 7. Making analytical, data-driven decisions and communicating the results of analyses 17. 8. Statistics, including hypothesis testing, product experimentation, regressions, and experimentation logic and… more